This is the kind of book that you don’t read once; you read it forever.—Jay Baer, president of Convince and Convert and author of Hug Your Haters: How to Embrace Complaints and Keep Your CustomersSocial media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement.Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practic... [Read More]
Trust lies at the heart of every good customer experience. But how do you create trust and deliver on the promise of your brand? Whether you are a business owner or an employee deeply invested in delivering on your organization’s brand promise, the most powerful way to fulfill that promise begins with becoming aligned with who you really are. The Power of Promise teaches you how to understand, declare, map, train, and deliver exactly what you’ve promised your customers, which enhance your bottom line, meet and exceed the expectations of your customers and improve the work experience for yo... [Read More]
#1 Wall Street Journal BestsellerInstant New York Times BestsellerA game-changing approach to marketing, sales, and advertising. Seth Godin has taught and inspired millions of entrepreneurs, marketers, leaders, and fans from all walks of life, via his blog, online courses, lectures, and bestselling books. He is the inventor of countless ideas that have made their way into mainstream business language, from Permission Marketing to Purple Cow to Tribes to The Dip. Now, for the first time, Godin offers the core of his marketing wisdom in one compact, accessible, timeless package. This is Market... [Read More]
Real-time conversations turn leads into customers Conversational Marketing is the definitive guide to generating better leads and closing more sales. Traditional sales and marketing methods have failed to keep pace with the way modern, internet-savvy consumers purchase goods and services. Modern messaging apps, which allow for real-time conversations and instant feedback, have transformed the way we interact in our personal and professional lives, yet most businesses still rely on 20th century technology to communicate with 21st century customers. Online forms, email inquiries, and follow-up s... [Read More]
During the prehistoric Indus Valley Civilization, in 2016 BC, the evil greed of a man is about to destroy one of the oldest cities in the world, Mohenjo Daro. A young indigo farmer, Sarman, enters this city and meets Chaani, the daughter of the Priest, predicted to be the Origin of a New Society. Sarman, in his attempt to win Chaani's love, uncovers secrets nobody was ever supposed to know - about Chaani, about Mohenjo Daro and about his own past!
The GoPro HERO3+ Silver Edition Camera is 15% smaller and lighter than its predecessor, the HERO3. It also features faster built-in Wi-Fi than the HERO3. The HERO3+ is designed for recording a variety of adventure sports and it comes with a rugged housing that is waterproof down to a depth of 131' (40m). The camera captures Full HD 1920 x 1080p video at 60 fps, as well as 1280 x 720p at 120 fps. It supports both NTSC and PAL video systems as well. For still images, the HERO3+ supports up to 10MP photos with a burst rate of up to 10 fps. The HERO3+ is compatible with the optional Wi-Fi Remote,... [Read More]
Mister Rogers thought of himself first and foremost as a musician, and he was delighted to share his love of music. In these five episodes he introduces children to some of the many different ways people use music to express feelings. He visits with world renowned cellist Yo-Yo Ma and the Empire Brass Quintet. He explores rhythms with Ella Jenkins and with a fascinating collection of rhythmic instruments from all over the world. A factory visits show how people make bass violins and in Make-Believe there's lots of excitement with a Bass Violin Festival. Regular Neighbors include Chuck Aber (Ne... [Read More]
Product Details Size: 15.4 x 11 x 24.3 in Weight: 40 lbs Rated Current: 4.7 Amps Moisture Removal: 50 pints per day Air CFM Range (cubic feet per minute): 165 (Normal) to 188 (Turbo) Removable Water Tank Capacity: 1.6 gallons / 6 liters Certifications: UL & Energy Star rated Includes: Washable Filter, Built-in Handles and Wheels, Drain Hose Outlet Features: Touch Control Panel; Auto Restart, Shut Off, Defrost; Turbo Mode; Continuous Dehumidifying; 24-hour Timer; Custom Humidity Level from 35% to 85% Best For: Spaces between 3000 and 4500 square feet, with room temp from 41°F to 95°F Produc... [Read More]
The ultimate organic healing balm! Skin Soother is a natural antibiotic topical treatment for cuts, rashes, abrasions, burns, surgical wounds and dry, itchy & irritated skin. Skin Soother is packed with healing herbs that are naturally antibacterial, anti-fungal, and anti-inflammatory. This incredible dog healing balm helps to prevent / treat infections, speed recovery and reduce scaring. Skin Soother creates a nourishing barrier to block contamination while deeply healing and soothing affected areas. Definitely a pup-aid-kit essential!
An Amazon brand - This six-pack of classic bikini underwear offers medium coverage and tag-free comfort with a hint of stretch for a secure fit.
The Infant Optics DXR-8 video baby monitor has a long track record as a monitor that you can trust. Its compact size strikes a perfect balance between performance and versatility, for being a small and light enough monitor to carry around the house, whilst offer stunning video and audio quality. With so many baby monitors to choose in the market, you need one that you can rely and depend on 24-7, day and night. If you are looking for a baby monitor with camera and audio, the DXR-8 is the trusty monitor that will provide you and your baby that peace of mind. The DXR-8 is a video baby monitor wi... [Read More]
Do you keep having to replace your dress shoes? Our quality cedar shoe trees will help them keep their shape, absorb leather-damaging sweat and odor. When fitted correctly, shoe trees prevent shoes from shrinking as the day's sweat evaporates, helping to reduce cracks in the leather and warping from the pull from stitching. The Original Shoe Tree Company uses only the best Western Red Cedar in its trees, providing a pleasant aroma that effectively wards off bugs. Over time, the effects will dissipate; just lightly sand the surface of the trees to bring out the oils and scent. Each pair comes w... [Read More]
A bestselling author and a respected business expert present a humorous, insightful tale packed with practical tips for strengthening marketing and selling techniques in every industry. Written in the style of an ancient parable, the
In this timely work, CNN correspondent Cohen explains to readers how to take their health in their own hands and get the right medical diagnosis, buy the cheapest drugs, beat their insurance company, and get
Cigarette Companies Kill Best Customers Condom Companies Kill Future Customers: Notizbuch / Tagebuch / Heft mit Punkteraster Seiten. Notizheft mit Dot Height : 0.23 In Length : 9.00 In Width : 6.00 In Weight :
High quality Polyester, soft and comfortable.Size: 16x16 inch 18x18 inch 20x20 inch 20x30 inchHidden zipper for style comfort and better fit.Pillow inner is not included print on Two
High quality Polyester, soft and comfortable.Size: 16x16 inch 18x18 inch 20x20 inch 20x30 inchHidden zipper for style comfort and better fit.Pillow inner is not included print on Two
Designed to fit any standard or queen size pillow .Pillow not included, Machine wash & dry .Having this unique pillowcase, it will lighten up your room.Great for collection or use it as a gift, don't
American Baby Company Cotton Poly Blend, Standard Day Care Cot Sheet, White, 23"x51". Our Cotton-Polyester Blend Standard Cot Sheets add comfort and warmth to daycare cots. Sturdy elastic straps hold the sheet firmly in place.
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