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CompTIA Security+ Get Certified Get Ahead: SY0-501 Study Guide
Pass the First Time.The CompTIA Security+ Get Certified Get Ahead SY0-501 Study Guide is an update to the top-selling SY0-201, SY0-301, and SY0-401 study guides, which have helped thousands of readers pass the exam the first time they took it. It covers all of the SY0-501 objectives and includes the same elements readers raved about in the previous two versions. Each of the eleven chapters presents topics in an easy to understand manner and includes real-world examples of security principles in action. The author uses many of the same analogies and explanations he’s honed in the classroom th... [Read More]
- ASIN: B07652KDXM
- ASIN: B07652KDXM
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Scrum: The Art of Doing Twice the Work in Half the Time
For those who believe that there must be a more agile and efficient way for people to get things done, here is a brilliantly discursive, thought-provoking book about the leadership and management process that is changing the way we live. In the future, historians may look back on human progress and draw a sharp line designating “before Scrum” and “after Scrum.” Scrum is that ground-breaking. It already drives most of the world’s top technology companies. And now it’s starting to spread to every domain where leaders wrestle with complex projects. If you’ve ever been startled... [Read More]
- ASIN: 038534645X
- UPC: 884226632654
- ASIN: 038534645X
- ISBN: 038534645X
- Brand: Crown Business
- Manufacturer: Currency
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Barron's PTCE/Pharmacy Technician Certification Exam with Online Test
This brand-new manual prepares Pharmacy Technicians for the test that applicants must pass in order to receive their certification. This book features:Two full-length practice Pharmacy Technician Certification Exams (PTCE) in the bookOne additional exam available onlineA pretest designed to help readers assess their strengths and weaknesses before beginning their reviewInformation that covers all of the nine major topic areas and knowledge domains of the official PTCE blueprintHundreds of practice questions with detailed answer explanations for extra preparationAll of the latest information ab... [Read More]
- ASIN: 1438007272
- ASIN: 1438007272
- ISBN: 1438007272
- Manufacturer: Barrons Educational Series
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RHCSA/RHCE Red Hat Linux Certification Study Guide, Seventh Edition (Exams EX200 & EX300)
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Based on Red Hat Enterprise Linux 7, the new edition of this bestselling study guide covers the updated Red Hat Certified System Administrator (RHCSA) and Red Hat Certified Engineer (RHCE) exams. RHCSA/RHCE Red Hat Linux Certification Study Guide, 7th Edition is fully revised to cover the recently released Red Hat Enterprise Linux 7 and the corresponding RHCSA and RHCE certification exams. This new edition pr... [Read More]
- ASIN: 0071841962
- ASIN: 0071841962
- ISBN: 0071841962
- Brand: McGraw-Hill Education
- Manufacturer: McGraw-Hill Education
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The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.There is a reason they call it a convenience store - because it's convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase.What about the minibar in your hotel room? That's convenient too...but the convenience com... [Read More]
- ASIN: 1640950524
- ASIN: 1640950524
- ISBN: 1640950524
- Manufacturer: Sound Wisdom
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CTS Certified Technology Specialist Exam Guide, Second Edition
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.The Most Complete, Up-to-Date CTS Exam Study SystemPublished with InfoComm International, CTS Certified Technology Specialist Exam Guide, Second Edition provides comprehensive coverage of all objectives on the latest release of the InfoComm Certified Technology Specialist exam―the leading internationally recognized audiovisual (AV) certification. You’ll get learning objectives at the beginning of each cha... [Read More]
- ASIN: 0071807969
- ASIN: 0071807969
- ISBN: 0071807969
- Brand: imusti
- Manufacturer: McGraw-Hill Education
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A Guide to the Project Management Body of Knowledge (PMBOK® Guide)–Fifth Edition
New Edition coming in 2017.
- ASIN: 1935589679
- ASIN: 1935589679
- ISBN: 8925598620
- Brand: imusti
- Manufacturer: Project Management Institute
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ASP Safety Fundamentals Exam Secrets Study Guide: ASP Test Review for the Associate Safety Professional Exam
Mometrix Test Preparation's ASP Safety Fundamentals Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass their Associate Safety Professional Exam. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsTips and strategies to help you get your best test performanceA complete review of all ASP test sectionsMathematicsSafety Management SystemsErgonomicsFire Prevention and ProtectionOccupational HealthEnvironmental ManagementTraining, Education, and Comm... [Read More]
- ASIN: 1609712099
- ASIN: 1609712099
- ISBN: 1609712099
- Manufacturer: Mometrix Media LLC
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Smart Mom's Guide to Essential Oils: Natural Solutions for a Healthy Family, Toxin-Free Home and Happier You
Offers over 50 of the most useful essential oil recipes for tackling every mom's daily needsAs a mother, you are always looking for ways to make your family safer, happier and healthier. This book shows how essential oils can help you achieve all those things. And you’ll save money!An easy-to-use handbook for creating natural solutions, green cleaners, and toxin-free personal care items, the Smart Mom’s Guide to Essential Oils provides pure and potent recipes, including:• Peppermint and Grapefruit energizing air diffusion• Fennel and Eucalyptus respiratory relief rub• Citrus-infused ... [Read More]
- ASIN: 1612436463
- ASIN: 1612436463
- ISBN: 1612436463
- Brand: AromaTools
- Manufacturer: Ulysses Press
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Informatics Nurse Exam Secrets Study Guide: Informatics Test Review for the Informatics Nurse Certification Exam (Mometrix Secrets Study Guides)
***Includes Practice Test Questions*** Get the test prep help you need to be successful on the Informatics Nurse test. The Informatics Nurse Exam is extremely challenging and thorough test preparation is essential for success. Informatics Nurse Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the Informatics Nurse Exam. Not only does it provide a comprehensive guide to the Informatics Nurse Exam as a whole, it also provides practice test questions as well as detailed explanations of each answer. Informatics Nurse Exam Secrets Study Guide includes: A thorough ov... [Read More]
- ASIN: 160971976X
- ASIN: 160971976X
- ISBN: 160971976X
- Manufacturer: Mometrix Media LLC
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AWS Certified Advanced Networking Official Study Guide: Specialty Exam
The official study guide for the AWS certification specialty exam The AWS Certified Advanced Networking Official Study Guide – Specialty Exam helps to ensure your preparation for the AWS Certified Advanced Networking – Specialty Exam. Expert review of AWS fundamentals align with the exam objectives, and detailed explanations of key exam topics merge with real-world scenarios to help you build the robust knowledge base you need to succeed on the exam—and in the field as an AWS Certified Networking specialist. Coverage includes the design, implementation, and deployment of cloud-based solu... [Read More]
- ASIN: 1119439833
- ASIN: 1119439833
- ISBN: 1119439833
- Manufacturer: Sybex
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CCM Exam Secrets Study Guide: CCM Test Review for the Certified Case Manager Exam
Mometrix Test Preparation's CCM Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass their Certified Case Manager Exam. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsTips and strategies to help you get your best test performanceA complete review of all CCM test sectionsCare Delivery and Reimbursement MethodsPsychosocial Concepts and Support SystemsQuality and Outcomes Evaluation and MeasurementsRehabilitation Concepts and StrategiesEthical, ... [Read More]
- ASIN: 1609712609
- ASIN: 1609712609
- ISBN: 1609712609
- Brand: Brand: Mometrix Media LLC
- Manufacturer: Mometrix Media LLC
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Yoga Nidra: A Meditative Practice for Deep Relaxation and Healing
One of the most enjoyable parts of a yoga class comes when we rest in savasana―the "corpse" pose―and realize deep serenity, a sense of effortless joy, and a glimpse into our true nature as unqualified presence. How is this so? Master teacher Richard Miller explains that this experience is a manifestation of yoga nidra, the meditative state of mind-body union at the heart of all yoga practice.A powerful integration of book and CD audio learning, Yoga Nidra is an ancient tantric yoga path that leads to inner freedom. Through accessible language appropriate for any level of practice, Miller t... [Read More]
- ASIN: 1591797586
- ASIN: 1591797586
- ISBN: 1591797586
- Brand: Brand: Sounds True, Incorporated
- Manufacturer: Sounds True
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MCSA 70-410 Cert Guide R2: Installing and Configuring Windows Server 2012 (Cert Guides)
The study guide helps you master all the topics on the MCSA 70-410 exam, including the following: Installing and configuring Windows Server 2012 Configuring storage, shares, and permissions Configuring and monitoring print and document services Configuring Hyper-V and Hyper-V Network Virtualization Configuring IPv4 and IPv6 Addressing Configuring DHCP and DNS Managing and Configuring Active Directory Domain Services Securing Windows Server 2012 MCSA 70-410 Cert Guide: Installing and Configuring Windows Server® 2012 R2 is a best-of-breed exam study guide. Best-selling autho... [Read More]
- ASIN: 0789748800
- ASIN: 0789748800
- ISBN: 0789748800
- Manufacturer: Pearson IT Certification
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Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn’t an out-of-reach goal. In fact, amazement is a habit that anyone can master—and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto “Always Be Amazing!” an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to b... [Read More]
- ASIN: B07TKPSRDS
- ASIN: B07TKPSRDS
- Manufacturer: Sound Wisdom
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Customer Experience Innovation : How to Get a Lasting Market Edge
This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small
- UPC: 374807197
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are
- UPC: 8340880
- Rating: 4.0
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Paperback)
Books : The Effortless Experience: Conquering the New Battleground for Customer Loyalty
- UPC: 607971197
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More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
9781138046788
- UPC: 55600192
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Rehumanize Your Business : How Personal Videos Accelerate Sales and Improve Customer Experience
9781119576266
- UPC: 398160096
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as
- UPC: 10873734
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
A New York Times best-selling author, who worked closely with leaders inside the organization to understand the customer experience transformation as a top operational and cultural priority, offers an exclusive, behind-the-scenes look at how Mercedes-Benz
- UPC: 45057098
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Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook
This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten
- UPC: 872764429
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Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook
Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the
- UPC: 771437929
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Line Level Leadership for Hospitality: The Customer Experience - eBook
The experience the customer encounters at your facility shouldn’t be a mystery. Sure, all organizations should care deeply about customer service, but do they really think about the customer experience? This may lead you to
- UPC: 769660106
COPC Certification: Optimize the Customer Experience
COPC Inc. - The Future of Customer Experience
The Future of Customer Service | Customer Service Revolution
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