Become a Customer Service Revolutionary!John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer ... [Read More]
Winners in business aren't the ones who do the most things; the winners are the ones who do the most important things Be the Best at What Matters Most is about the one essential strategy for business leaders, entrepreneurs, owners, managers and those who want to be one. Simplify, focus, and win by outperforming all your competition on those things that create real value for the customer. This is about substance, not flash, and the ultimate "wow" factors of high quality performance, consistency and relentless improvement. Thought provoking questions, activities, and action steps are built int... [Read More]
The Tartine Way — Not all bread is created equalThe Bread Book "...the most beautiful bread book yet published..." -- The New York Times, December 7, 2010Tartine — A bread bible for the home or professional bread-maker, this is the book! It comes from Chad Robertson, a man many consider to be the best bread baker in the United States, and co-owner of San Francisco’s Tartine Bakery. At 5 P.M., Chad Robertson’s rugged, magnificent Tartine loaves are drawn from the oven. The bread at San Francisco's legendary Tartine Bakery sells out within an hour almost every day.Only a handful of bak... [Read More]
The Strength of the Team is each Individual Member. This is a lined notebook (lined front and back). Simple and elegant. 108 pages, high quality cover and (6 x 9) inches in size. To view more Blue Ridge Art notebooks, click on Blue Ridge Art Author page (amazon.com/author/blueridgeart).
What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. And what they discovered may be the biggest shock to conventional sales w... [Read More]
Get out and explore in the redesigned GEL-Venture 6. Designed to take on rugged terrain, this model comes complete with a trail-specific outsole and high-abrasion rubber for confidence-inspiring traction. Rearfoot GEL Brand cushioning absorbs shock to keep you comfortable as you pound along the path, while the removable sockliner lets you insert custom orthotics for an even more personalized fit. Weight: 8.63 oz. Heel Height: 19mm. Forefoot Height: 9mm.
Introducing amFilm Tempered GLASS Screen Protectors for your Nintendo Switch amFilm Premium GLASS Protectors are the latest in state-of-the-art screen protection technology. Highly durable and scratch resistant/chip resistant, this strong 9H (hardness level) protector will guarantee your Switch the best protection against drops, bumps, scratches and normal wear and tear. Get all the protection without any bulk - amFilm Glass protectors are a mere .33mm thin making them ultra-light weight to allow for a 'delicate touch' style screen protector that promises not to interfere with the sensitivi... [Read More]
Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy
Seminar paper from the year 2010 in the subject English Language and Literature Studies - Culture and Applied Geography, grade: 1,3, University of Potsdam (Anglistik/Amerikanistik), course: James Bond: behind the scenes, language: English, abstract: In
This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten
Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the
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