Best Customer Service Scripts - April 2024

The Power of Moments: Why Certain Experiences Have Extraordinary Impact

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experien... [Read More]

• ASIN: 1501147765
• ASIN: 1501147765
• ISBN: 1501147765
• Manufacturer: Simon & Schuster

Ninja Selling: Subtle Skills. Big Results.

2018 Axiom Business Book Award Winner, Gold Medal Amazon Best Seller in Sales & Selling and Consumer Behavior Stop Selling! Start Solving! In Ninja Selling, author Larry Kendall transforms the way readers think about selling. He points out the problems with traditional selling methods and instead offers a science-based selling system that gives predictable results regardless of personality type. Ninja Selling teaches readers how to shift their approach from chasing clients to attracting clients. Readers will learn how to stop selling and start solving by asking the right questions and listeni... [Read More]

• ASIN: 1626342849
• ASIN: 1626342849
• ISBN: 1626342849
• Brand: Greenleaf Book Group Press
• Manufacturer: Greenleaf Book Group Press

7L: The Seven Levels of Communication: Go From Relationships to Referrals

Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters. (7L) The Seven Levels of Communication tells the entertaining and educational story of Rick Masters, who is suffering from a down economy when he meets a mortgage professional who has built a successful business without advertising or personal promotion. Skeptical, he agrees to accompany her to a conference to learn more about her mysterious methods. Rick soon learns that the rewards for implementing these strategies are far greater than he had ever imagined. In seeking success, he finds sig... [Read More]

• ASIN: 1942952473
• ASIN: 1942952473
• ISBN: 1942952473
• Brand: BENBELLA
• Manufacturer: BenBella Books

Freakishly Effective Social Media for Network Marketing: How to Stop Wasting Your Time on Things That Don't Work and Start Doing What Does!

It’s finally here! In this short and powerful book, network marketing experts Ray and Jessica Higdon teach you proven strategies for marketing and prospecting that allow you to navigate your way through the social media maze and achieve freakishly effective results for your business. Social media has been called the “gold rush” of the 21st Century—a new, unchartered world where people in virtually every industry have found fame and fortune. This includes Network Marketing. The trouble is, as with the gold rush of the mid-1800s, the wild west atmosphere has left a lot of network markete... [Read More]

• ASIN: 1947814982
• ASIN: 1947814982
• ISBN: 1947814982
• Manufacturer: Success In 100 Pages

Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice

“Best book ever for marketing your business. And not just for online marketing. This book goes into so much detail and is perfect for any business. How to tell stories to make sales. How to be the EXPERT in your Niche.” ― J. Paterson, Amazon Customer “Jam packed with step by step advice to create a sales webinar, generate more leads, and close high ticket coaching clients. ” ― JulzB, Amazon Customer “This book is incredible for Marketers, Sales people, Entrepreneurs and Online Influencers.” ― Luca Nuñez, Amazon Customer “I lost $$thousands more running ads trying to figure... [Read More]

• ASIN: 1683504585
• ASIN: 1683504585
• ISBN: 9781683504580
• Manufacturer: Morgan James Publishing

Home Service Millionaire: How I Went from $50,000 in Debt to a $30 Million+ Business in Seven Years

Already have a home service business but just scraping by? Don’t know how to grow because you can’t possibly work any more hours than you already are? This book aims to change all that, in a big way. Home Service is a $400 billion dollar industry with mammoth players such as Amazon, Google, and Bing. You know if the big boys are there, there is money to be made. And I am going to tell you how you too can do very well as a local provider.The cool thing about home service is the need for it is never going away. Every home at some point requires maintenance. Roofs need repairing, walls need p... [Read More]

• ASIN: 1732452105
• ASIN: 1732452105
• ISBN: 1732452105
• Manufacturer: Home Service Expert, The

DotCom Secrets: The Underground Playbook for Growing Your Company Online

“Russell has spent over a decade successfully starting and scaling companies online. This book takes the best of what he’s discovered from over 1,000 unique split tests, tens of millions of visitors online and broken it down into a simple process that ANY company can use to geometrically improve their traffic, conversions and sales online.” -- Anthony Robbins “Russell is not a ‘pretend’ expert, but someone who has actually built one of the most successful businesses I know teaching entrepreneurs how to employ online marketing in their business that achieve exceptional results.” -... [Read More]

• ASIN: 1630474770
• UPC: 884797766284
• ASIN: 1630474770
• ISBN: 1630474770
• Brand: Brunson Russell
• Manufacturer: Morgan James Publishing

Wit: A Play

• ASIN: 0571198775
• ASIN: 0571198775
• ISBN: 0571198775
• Brand: Faber Faber
• Manufacturer: Farrar, Straus and Giroux

Command Line Kung Fu: Bash Scripting Tricks, Linux Shell Programming Tips, and Bash One-liners

Become a Linux Ninja with Command Line Kung Fu!Do you think you have to lock yourself in a basement reading cryptic man pages for months on end in order to have ninja like command line skills?In reality, if you had someone share their most powerful command line tips, tricks, and patterns you'd save yourself a lot of time and frustration. What if you could look over the shoulder of a good friend that just happened to be a command line guru? What if they not only showed you the commands they were using, but why they were using them and exactly how they worked? And what if that friend took the... [Read More]

• ASIN: B00JRGCFLA
• ASIN: B00JRGCFLA

Remarkable Service

Transforming service into extraordinary guest experiences—with repeat business the reward For the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles. This all-new edition features a completely reorganized, updated look at table service and foodservice management, from setting up a dining room and taking guests' orders to executing wine service and handling customer complaints. With straightforward advice from The Culinary Institute of America's expert table service and foodservice management faculty, Remarkab... [Read More]

• ASIN: 1118116879
• ASIN: 1118116879
• ISBN: 1118116879
• Brand: John Wiley Sons
• Manufacturer: Wiley

The Book of Secrets: 112 Meditations to Discover the Mystery Within

The principles and practices of Tantra are revealed by one of the greatest spiritual teachers of the twentieth century in The Book of Secrets: 112 Meditations to Discover the Mystery Within.In this comprehensive and practical guide, the secrets of the ancient science of Tantra become available to a contemporary audience. Confined to small, hidden mystery schools for centuries, and often misunderstood and misinterpreted today. Tantra is not just a collection of techniques to enhance sexual experience. As Osho shows in these pages, it is a complete science of self-realization, based on the cumul... [Read More]

• ASIN: 0312650604
• UPC: 787721926757
• ASIN: 0312650604
• ISBN: 9780312650605
• Brand: Unknown
• Manufacturer: St. Martin's Griffin

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

Proven techniques to master the art of the cold call Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak's proven, never-experience-rejection-again system. Now in an updated 2nd Edition, it offers even smarter tips and techniques for prospecting new business while minimizing fear and rejection. While other books on cold calling dispense long-perpetuated myths such "prospecting is a numbers game," and salespeo... [Read More]

• ASIN: 1118588711
• ASIN: 1118588711
• ISBN: 1118588711
• Brand: imusti
• Manufacturer: Wiley

The Art of Whimsical Lettering

A "font" of information on lettering styles!The Art of Whimsical Lettering is an artful instruction book on creating stylized fonts and expressive artwork with personal handwriting skills. Author Joanne Sharpe shows you how to create exuberant and personalized writing styles for your artwork–whether it be a journal, canvas art, or other projects that use text.After an overview of Joanne's favorite tools and surfaces, take a peek into Joanne's personal lettering journal to discover how you too can collect inspiration, hone your lettering skills, and tap into your natural creativity. Joanne th... [Read More]

• ASIN: 1620330741
• UPC: 499991629008
• ASIN: 1620330741
• ISBN: 9781620330746
• Brand: Interweave Press
• Manufacturer: Interweave

Mastering Copperplate Calligraphy: A Step-by-Step Manual (Lettering, Calligraphy, Typography)

Developed by English handwriting masters in the 18th century, copperplate calligraphy is admired for its fluidity and beauty. It is the most popular style for social correspondence, invitations, and other communications requiring an elegant hand. In this practical manual, a noted calligraphy teacher offers a comprehensive, step-by-step guide for the student. Beginning with a brief but fascinating history of copperplate, she moves quickly to an in-depth examination of the alphabet, numbers, and punctuation. Each letter is demonstrated stroke by stroke with a clear explanation. Readers will als... [Read More]

• ASIN: 0486409511
• UPC: 787721971269
• ASIN: 0486409511
• ISBN: 9780486409511
• Brand: Eleanor Winters
• Manufacturer: Dover Publications

Grimm's Fairy Stories

• ASIN: B0082UXYTE
• ASIN: B0082UXYTE

Be Amazing or Go Home : Seven Customer Service Habits That Create Confidence with Everyone

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep

• UPC: 865175468

Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as

• UPC: 10873734

Powerful Phrases for Effective Customer Service : Over 700 Ready-To-Use Phrases and Scripts That Really Get Results

Powerful Phrases for Effective Customer Service shares more than 700 phrases and scripts to defuse even the most difficult interactions. Covering 30 challenging customer behaviors and 20 tough employee-caused situations, this indispensable reference ensures that

• UPC: 20973965

Be Our Guest (10th Anniversary Updated Edition): Perfecting the Art of Customer Service (Revised, Updated) (Hardcover)

Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights

• UPC: 15905789

More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

9781138046788

• UPC: 55600192

The Best Customer Service Quotes Ever Said

The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer

• UPC: 637424872

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to

• UPC: 15784702

The Customer Rules : The 39 Essential Rules for Delivering Sensational Service

The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his

• UPC: 21308162

Customer Service Superstars : Six Attitudes That Bring Out Our Best

Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our

• UPC: 22874026

The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy

• UPC: 7982447
• Rating: 5.0