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Building a StoryBrand: Clarify Your Message So Customers Will Listen
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a Story... [Read More]
- ASIN: 0718033329
- ASIN: 0718033329
- ISBN: 0718033329
- Brand: HarperCollins Christian Pub.
- Manufacturer: HarperCollins Leadership
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How to Win Friends & Influence People
You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you: -Six ways to make people like you -Twelve ways to win people to your way of thinking -Nine ways to change people without arousing resentment And much more! Achieve your m... [Read More]
- ASIN: 0671027034
- ASIN: 0671027034
- ISBN: 0671027034
- Brand: Dale Carnegie
- Manufacturer: Pocket Books
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Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott’s own experiences at places like Apple, Google, and various start-ups. Indispensable." ―Gretchen Rubin author of New York Times bestseller The Happiness Project"Reading Radical Candor will help you build, lead, and inspire teams to do the... [Read More]
- ASIN: 1250103509
- ASIN: 1250103509
- ISBN: 1250103509
- Brand: St Martin s Press
- Manufacturer: St. Martin's Press
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Art of Seduction
Which sort of seducer could you be: Siren? Rake? Cold Coquette? Star? Comedian? Charismatic? or Saint? This book will show you which. Charm, persuasion, the ability to create illusions: these are some of the many dazzling gifts of the Seducer, the compelling figure who is able to manipulate, mislead and give pleasure all at once. When raised to the level of art, seduction, and indirect and subtle form of power, has toppled empires, won elections and enslaved great minds. In this beautiful, sensually designed book, Greene unearths the two sides of seduction: the characters and the process. Disc... [Read More]
- ASIN: 1861977697
- UPC: 884470911413
- ASIN: 1861977697
- ISBN: 9781861977694
- Brand: imusti
- Manufacturer: Gardners Books
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The Success Principles(TM) - 10th Anniversary Edition: How to Get from Where You Are to Where You Want to Be
In celebration of its 10th anniversary, a revised and updated edition of Jack Canfield’s classic bestseller with a brand new foreword and an afterword for succeeding in the digital age.Since its publication a decade ago, Jack Canfield’s practical and inspiring guide has helped thousands of people transform themselves for success. Now, he has revised and updated his essential guidebook to reflect our changing times.In The Success Principles, the cocreator of the phenomenal bestselling Chicken Soup for the Soul series, helps you get from where you are to where you want to be, teaching you ho... [Read More]
- ASIN: 0062364286
- ASIN: 0062364286
- ISBN: 0062364286
- Brand: Canfield Jack
- Manufacturer: William Morrow Paperbacks
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Ninja Selling: Subtle Skills. Big Results.
2018 Axiom Business Book Award Winner, Gold Medal Stop Selling! Start Solving! In Ninja Selling, author Larry Kendall transforms the way readers think about selling. He points out the problems with traditional selling methods and instead offers a science-based selling system that gives predictable results regardless of personality type. Ninja Selling teaches readers how to shift their approach from chasing clients to attracting clients. Readers will learn how to stop selling and start solving by asking the right questions and listening to their clients.?Ninja Selling is an invaluable step-b... [Read More]
- ASIN: 1626342849
- ASIN: 1626342849
- ISBN: 1626342849
- Brand: Greenleaf Book Group Press
- Manufacturer: Greenleaf Book Group Press
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SPIN Selling
Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation's massive 12-year, $1-million dollar research into effective sales performance, this groundbreaking resource details the revolutionary SPIN (Situation, Problem, Implication, Need-payoff) strategy. In SPIN Selling, Rackham, who has advised leading companies such as IBM and Honeywell delivers the first book to... [Read More]
- ASIN: 0070511136
- UPC: 352099390877
- ASIN: 0070511136
- ISBN: 0070511136
- Brand: McGraw-Hill
- Manufacturer: McGraw-Hill
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Sheehy's Manual of Emergency Care (Newberry, Sheehy's Manual of Emergency Care)
Thoroughly revised and featuring a more efficient and streamlined design, the new 7th edition of Sheehy's trusted emergency care resource offers complete, up-to-date coverage of the essentials emergency nurses need to know. Each condition commonly seen in the emergency setting is thoroughly addressed, from signs and symptoms, to diagnosis, treatment, developmental considerations, patient education, and more. Updated material and easy-to-reference contents make this resource a must-have for current practice.Comprehensive content presents thorough discussion of signs and symptoms, diagnosis, tre... [Read More]
- ASIN: 0323078273
- ASIN: 0323078273
- ISBN: 0323078273
- Brand: Brand: Mosby
- Manufacturer: Mosby
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The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out From The Crowd
WARNING: Do Not Read This Book If You Hate MoneyTo build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done.In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It's literally a single page, divided up into nine squares. With it you'll be able to map out ... [Read More]
- ASIN: B01B35M3SM
- ASIN: B01B35M3SM
- Brand: Successwise
- Manufacturer: Successwise
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INSPIRED: How to Create Tech Products Customers Love
How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your bu... [Read More]
- ASIN: B077NRB36N
- ASIN: B077NRB36N
- Manufacturer: Wiley
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7L: The Seven Levels of Communication: Go From Relationships to Referrals
Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters. (7L) The Seven Levels of Communication tells the entertaining and educational story of Rick Masters, who is suffering from a down economy when he meets a mortgage professional who has built a successful business without advertising or personal promotion. Skeptical, he agrees to accompany her to a conference to learn more about her mysterious methods. Rick soon learns that the rewards for implementing these strategies are far greater than he had ever imagined. In seeking success, he finds sig... [Read More]
- ASIN: 1942952473
- ASIN: 1942952473
- ISBN: 1942952473
- Brand: BENBELLA
- Manufacturer: BenBella Books
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The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty
Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the conven... [Read More]
- ASIN: 1640950524
- ASIN: 1640950524
- ISBN: 1640950524
- Manufacturer: Sound Wisdom
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The Power of Moments: Why Certain Experiences Have Extraordinary Impact
The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experien... [Read More]
- ASIN: B06ZY5STD6
- ASIN: B06ZY5STD6
- Brand: Simon & Schuster
- Manufacturer: Simon & Schuster
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
Jim Collins, author of Good to Great, co-author of Built to Last: "Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands to embrace the core ideal of sheer unadulterated excellence. Schulze now shares his story, and his methods, so that the rest of us can be uplifted and taught by the master himself."Dan Cathy, chairman and CEO, Chick-fil-A: "Horst Schulze's influence on my family and our business is undeniable. His approach to customer s... [Read More]
- ASIN: B07DXGL7VQ
- ASIN: B07DXGL7VQ
- Manufacturer: Zondervan
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ZriEy Women's Heeled Sandals Ankle Strap High Heels 10CM Open Toe Bridal Party Shoes Black Size 8
ZriEy Women Sansals Ankle Strap High Heels 10CM Open Toe Bridal Party Shoes Q1:Are the true to size? ? A: Yes,our shoes are the true size. Q2: Can I customize the shoes? A:Yes, you can customize the shoes,we are a factory focused on the production of high-heeled shoes.such as changing size,heel height, color and so on,please feel free to contact us in detail. contact us in detail. Q3:If the shoes can't fit well or the style not as expected ,can i return them or exchange? A:Yes,of course. Q4:When can I get reply after I send an email? A:We handle all mails and orders between 5:30pm--2:30am fro... [Read More]
- ASIN: B077G55SHL
- ASIN: B077G55SHL
- Brand: ZriEy
- Size: 8
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Studyguide for Customer Service Delivery : Research and Best Practices by Fogli, ISBN 9780787976200
Outlines & Highlights for Customer Service Delivery: Research and Best Practices by Fogli, ISBN:
- UPC: 17735440
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Code Enforcement Best Practices: Safety, Customer Service & Communications
Code Enforcement Best Practices: Safety, Customer Service &
- UPC: 572614032
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Customer Service in Libraries - eBook
In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be
- UPC: 571658539
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Industrial Project Management : International Standards and Best Practices for Engineering and Construction Contracting
Industrial Project Management : International Standards and Best Practices for Engineering and Construction
- UPC: 299502408
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Wireless Positioning : Principles and Practice
Wireless Positioning
- UPC: 847308520
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Customer Service in Libraries : Best Practices
In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be
- UPC: 22266431
What is customer service ? The 7 Essentials To Excellent Customer Service
5 Core Principles of Customer Care
Customer Service Vs. Customer Experience
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