• Building a StoryBrand: Clarify Your Message So Customers Will Listen

    New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolu...

    • ASIN: 0718033329
    • Brand: HarperCollins Christian Pub.

  • How to Win Friends & Influence People

    You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsel...

    • ASIN: 0671027034
    • Color: Multicolor
    • Brand: Dale Carnegie

  • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

    Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Ki...

    • ASIN: 1250103509
    • Brand: St Martin s Press

  • Art of Seduction

    Which sort of seducer could you be: Siren? Rake? Cold Coquette? Star? Comedian? Charismatic? or Saint? This book will show you which. Charm, persuasion, the ability to create illusions: these are some of the many dazzling gifts of the Seducer, the compelling figure who is able to manipulate, mislead and give pleasure all at once. When raised to the...

    • ASIN: 1861977697
    • Brand: imusti
    • UPC: 884470911413

  • The Success Principles(TM) - 10th Anniversary Edition: How to Get from Where You Are to Where You Want to Be

    In celebration of its 10th anniversary, a revised and updated edition of Jack Canfield’s classic bestseller with a brand new foreword and an afterword for succeeding in the digital age.Since its publication a decade ago, Jack Canfield’s practical and inspiring guide has helped thousands of people transform themselves for success. Now, he has re...

    • ASIN: 0062364286
    • Brand: Canfield Jack

  • Ninja Selling: Subtle Skills. Big Results.

    2018 Axiom Business Book Award Winner, Gold Medal  Stop Selling! Start Solving! In Ninja Selling, author Larry Kendall transforms the way readers think about selling. He points out the problems with traditional selling methods and instead offers a science-based selling system that gives predictable results regardless of personality type. Ninja Se...

    • ASIN: 1626342849
    • Brand: Greenleaf Book Group Press

  • SPIN Selling

    Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation's massive 12-year, $1-million dollar research into effectiv...

    • ASIN: 0070511136
    • Color: White
    • Brand: McGraw-Hill
    • UPC: 352099390877

  • Sheehy's Manual of Emergency Care (Newberry, Sheehy's Manual of Emergency Care)

    Thoroughly revised and featuring a more efficient and streamlined design, the new 7th edition of Sheehy's trusted emergency care resource offers complete, up-to-date coverage of the essentials emergency nurses need to know. Each condition commonly seen in the emergency setting is thoroughly addressed, from signs and symptoms, to diagnosis, treatmen...

    • ASIN: 0323078273
    • Brand: Brand: Mosby

  • The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand Out From The Crowd

    WARNING: Do Not Read This Book If You Hate MoneyTo build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done.In The 1-Page Marketing Plan, ...

    • ASIN: B01B35M3SM
    • Brand: Successwise

  • INSPIRED: How to Create Tech Products Customers Love

    How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thoug...

    • ASIN: B077NRB36N

  • 7L: The Seven Levels of Communication: Go From Relationships to Referrals

    Can you imagine receiving a referral each and every day? Neither could real estate agent Rick Masters. (7L) The Seven Levels of Communication tells the entertaining and educational story of Rick Masters, who is suffering from a down economy when he meets a mortgage professional who has built a successful business without advertising or personal pr...

    • ASIN: 1942952473
    • Brand: BENBELLA

  • The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty

    Convenience is KingWhen you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient!  When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven?  Cus...

    • ASIN: 1640950524

  • The Power of Moments: Why Certain Experiences Have Extraordinary Impact

    The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, in...

    • ASIN: B06ZY5STD6
    • Brand: Simon & Schuster

  • Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

    Jim Collins, author of Good to Great, co-author of Built to Last: "Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands to embrace the core ideal of sheer unadulterated excellence. Schulze no...

    • ASIN: B07DXGL7VQ

  • ZriEy Women's Heeled Sandals Ankle Strap High Heels 10CM Open Toe Bridal Party Shoes Black Size 8

    ZriEy Women Sansals Ankle Strap High Heels 10CM Open Toe Bridal Party Shoes Q1:Are the true to size? ? A: Yes,our shoes are the true size. Q2: Can I customize the shoes? A:Yes, you can customize the shoes,we are a factory focused on the production of high-heeled shoes.such as changing size,heel height, color and so on,please feel free to contact us...

    • ASIN: B077G55SHL
    • Color: Black
    • Brand: ZriEy

  • Studyguide for Customer Service Delivery : Research and Best Practices by Fogli, ISBN 9780787976200

    Outlines & Highlights for Customer Service Delivery: Research and Best Practices by Fogli, ISBN:

    • UPC: 17735440

  • Code Enforcement Best Practices: Safety, Customer Service & Communications

    Code Enforcement Best Practices: Safety, Customer Service &

    • UPC: 572614032

  • Customer Service in Libraries - eBook

    In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be

    • UPC: 571658539

  • Industrial Project Management : International Standards and Best Practices for Engineering and Construction Contracting

    Industrial Project Management : International Standards and Best Practices for Engineering and Construction

    • UPC: 299502408

  • Wireless Positioning : Principles and Practice

    Wireless Positioning

    • UPC: 847308520

  • Customer Service in Libraries : Best Practices

    In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be

    • UPC: 22266431

  • What is customer service ? The 7 Essentials To Excellent Customer Service

    5 Core Principles of Customer Care

    Customer Service Vs. Customer Experience