Best Practice Customer Service Standards - April 2024

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise

Jim Collins, author of Good to Great, co-author of Built to Last: "Horst Schulze created a culture of service that should be a model for all of us. By committing to the highest standards of professionalism - and creating the right systems to achieve them - he inspired thousands to embrace the core ideal of sheer unadulterated excellence. Schulze now shares his story, and his methods, so that the rest of us can be uplifted and taught by the master himself."Dan Cathy, chairman and CEO, Chick-fil-A: "Horst Schulze's influence on my family and our business is undeniable. His approach to customer s... [Read More]

• ASIN: B07DXGL7VQ
• ASIN: B07DXGL7VQ
• Manufacturer: Zondervan

Cisco WebEx Meetings

• ASIN: B0096HGJHG
• ASIN: B0096HGJHG
• Brand: Cisco Systems
• Manufacturer: Cisco Systems

Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Institute Leadership Series)

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

• ASIN: B006N47ZPK
• ASIN: B006N47ZPK
• Brand: Unknown
• Manufacturer: Disney Editions

The No.1 Best Seller: A Unique Insight into the Mind, Strategy and Processes of a Top Salesman

What does it take to be a Top Salesperson? Many books claim to have the answer, but few show you, first hand, exactly how it is achieved. The No.1 Best Seller is a masterclass in professional selling, as seen through the eyes of a top salesman. Reflecting on an exemplary sales career, predominantly spent selling financial technology to the C-Suite and Investment Banking community, Lee Bartlett shares the mindset and methodology that have allowed him to consistently win the largest mandates in his industry. The book is split neatly into four sections, which build upon each other to conclude wit... [Read More]

• ASIN: 0995517509
• ASIN: 0995517509
• ISBN: 0995517509
• Manufacturer: Lee Bartlett

LiBa Mildew Resistant Anti-Bacterial PEVA 8G Shower Curtain Liner, 72x72 Clear - Non Toxic, Eco-Friendly, No Chemical Odor, Rust Proof Grommets

Keep your family safe and healthy with non-toxic PEVA shower liners. The greatest danger in your bathroom could be your new vinyl shower curtain. The EPA found poly vinyl chloride (PVC) products are laden with 108 volatile organic compounds and poisonous chemicals that emit toxic gas into the air which can persist for the first 28 days. PVC plastic is softened with hormone-disrupting phthalates and includes chlorine which creates dioxin, a carcinogenic chemical formed during its creation and destruction. Dioxin is dangerous since it easily penetrates the food chain of the planet as it can trav... [Read More]

• ASIN: B00LS9UD2M
• UPC: 790404177117
• ASIN: B00LS9UD2M
• Brand: LiBa
• Size: 72x72
• Manufacturer: LiBa

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff... [Read More]

• ASIN: B0015DTUSE
• ASIN: B0015DTUSE
• Brand: McGraw-Hill Education
• Manufacturer: McGraw-Hill Education

Yin Yoga: The Foundations of a Quiet Practice

Yin Yoga: The Foundations of a Quiet Practice from internationally acclaimed yoga master teacher and scholar Paul Grilley is the definitive and world's best-selling DVD workshop on this essential transformative practice. This 2 Volume Intensive Training features over 5 hours of unique teaching; including three complete Yin Yoga sessions, an active Yang Yoga practice and comprehensive lectures on Yin Yoga theory. Expand your yoga practice and experience stillness and deep renewal.

• ASIN: B000B5871I
• UPC: 692041100391
• ASIN: B000B5871I
• ISBN: 0976383640
• Brand: Pranamaya
• Manufacturer: Pranamaya, Inc.

NBA 2K17- Legends Gold - Xbox One

NBA 2K17 Legend Edition Gold Description/Features Description Following the record-breaking launch of NBA 2K16, the NBA 2K franchise continues to stake its claim as the most authentic sports video game with NBA 2K17. As the franchise that “all sports video games should aspire to be” (GamesRadar), NBA 2K17 will take the game to new heights and continue to blur the lines between video game and reality. "Following the record-breaking launch of NBA 2K16, the NBA 2K franchise continues to stake its claim as the most authentic sports video game with NBA 2K17. As the franchise that “all sports ... [Read More]

• ASIN: B01GD48XG4
• UPC: 710425498619
• ASIN: B01GD48XG4
• Brand: 2K
• Manufacturer: 2K

Nfinity Vengeance Cheer Shoe (Pair), White, 9.5

At only 3.9 oz, Vengeance will forever change the world of cheerleading. If you thought 6 oz was light wait until you feel this. Our most advanced technology was used to ensure a long life for the shoe and a better performance for you. It also features comfort fit cushions in the heel so that the lightweight and durable Vengeance is, of course, cozy. Our most amazing shoe ever has a cutting-edge look complete with signature bubble laces all inside of a black and fire red case, ready for you to take your vengeance. Signature Nfinity Shoe Case in Black 3.9 oz - The lightest, most comfortable che... [Read More]

• ASIN: B0078ND284
• UPC: 736211866660
• ASIN: B0078ND284
• Brand: Nfinity
• Size: 9.5
• Manufacturer: Nfinity

Nero Platinum 2018

Empower your digital life with Nero Platinum 2018 for high-performance multimedia. Create, edit, burn, convert, organize, and stream videos, photos, and music. Enjoy 4K quality and safely clean your photo archive thanks to Nero Duplicate Manager.

• ASIN: B0759GN3BG
• UPC: 888262000903
• ASIN: B0759GN3BG
• Brand: Nero
• Manufacturer: Nero

Superintendent Leadership: Applying the Educational Leadership Constituent Council Standards for Improved District Performance

Written by leadership expert Elaine L. Wilmore, this ideal resource helps aspiring and practicing superintendents attain proficiency in the Educational Leadership Constituent Council (ELCC) standards.

• ASIN: 1412955416
• ASIN: 1412955416
• ISBN: 1412955416
• Brand: Corwin
• Manufacturer: Corwin

How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services

The real-world guide to selling your services and bringing in business How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the 'product,' you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job—not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or 'behind' when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the re... [Read More]

• ASIN: B079V5X876
• ASIN: B079V5X876
• Manufacturer: Wiley

Viva Naturals Fish Oil Supplement, 180 Capsules - Highly Concentrated Fish Oil, 2,200mg Fish Oil/Serving (1400mg of EPA & 480 mg of DHA)

With just two softgels, Viva Naturals Ultra Strength Omega-3 Fish Oil goes beyond what you'd get from ordinary fish oil, providing 1,400 mg of EPA and 480 mg of DHA. These are the essential fatty acids that give your body the nutritional support it needs.* Brain function, heart health, eyesight, skin - you name it.* Many fish oils come as ethyl esters, which your body needs to break down into digestible triglycerides. Viva Naturals Fish Oil provides omega-3s in triglyceride form. This means they put less stress on your digestive system, making them easier and faster for your body to absorb and... [Read More]

• ASIN: B014LDT0ZM
• UPC: 701722747968
• ASIN: B014LDT0ZM
• Brand: Viva Naturals
• Size: 180 Count
• Manufacturer: Viva Naturals

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits

FACT: NOTHING IS COSTLIER OR MORE DIFFICULT THAN GETTING A NEW CUSTOMER.Business owners agree. The referred customer is far superior to the one brought in by ‘cold’ advertising. Yet most business owners will invest more money to find new customers than getting referrals from current, happy customers.Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare youto stop chasing new customers and keep an iron cage around the ones you already have.Kennedy and Buck present a systematic approach to help you keep, cultivate, andmultiply customers so that your entire business gr... [Read More]

• ASIN: 1599185849
• ASIN: 1599185849
• ISBN: 9781599185842
• Brand: Entrepreneur Pr
• Manufacturer: Entrepreneur Press

Every Day Math Practice: 1000+ Questions You Need to Kill in Middle School | Math Workbook | Middle School Study Practice Notebook | Grades 6-8

Prepare your child for middle school math with our award-winning Math Practice Workbook for Grades 6 to 8. Used by teachers, parents and students nationwide this workbook provides middle school children with comprehensive practice questions that cover a wide range of topics they will encounter in middle school.Created by certified middle school teachers, this workbook is the perfect supplementary workbook for any student in 6th grade, 7th grade or 8th grade. This workbook is also aligned to all Common Core State Standards.Topics Covered:ArithmeticNumbersOrder of OperationsPercentsPrime & Compo... [Read More]

• ASIN: 1946755346
• ASIN: 1946755346
• ISBN: 1946755346
• Manufacturer: Brain Hunter Prep Inc.

Studyguide for Customer Service Delivery : Research and Best Practices by Fogli, ISBN 9780787976200

Outlines & Highlights for Customer Service Delivery: Research and Best Practices by Fogli, ISBN:

• UPC: 17735440

Code Enforcement Best Practices: Safety, Customer Service & Communications

Code Enforcement Best Practices: Safety, Customer Service &

• UPC: 572614032

Customer Service in Libraries - eBook

In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be

• UPC: 571658539

Industrial Project Management : International Standards and Best Practices for Engineering and Construction Contracting

Industrial Project Management : International Standards and Best Practices for Engineering and Construction

• UPC: 299502408