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Guidance for Service Asset & Configuration Management: According to ISO/IEC 20000 & 9001 Standards, Six Sigma and ITSM Best Practices
All IT organizations want to maintain a Configuration Management Database (CMDB) but very few organizations are successful in building their CMDBs and are optimally utilizing them. Many organizations struggle to build CMDB, maintain accuracy, and perform the operations in a streamlined way. To build an appropriate CMDB and manage the CMDB operations, the backbone would be SACM process. SACM (Service Asset & Configuration Management) is the most important process of ITSM process which is like the heart of ITSM process and operations. Hence this book has been written to give detailed knowledge... [Read More]
- ASIN: 0991320581
- ASIN: 0991320581
- ISBN: 0991320581
- Manufacturer: ServiceManagers.Org
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Service Management Practitioner Guides: Volume 1 (USMBOK Practitioner Series - Volume 1)
This collection represents Volume 1 of the practitioner guide sets, and includes the Service Incident, Problem, Change and Configuration Management practitioner guide publications, offered as a discounted price.
- ASIN: B005E2LDOQ
- ASIN: B005E2LDOQ
- Manufacturer: Service Management 101
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Problem Management: A practical guide
The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents; it is about providing a stable and available infrastructure that supports business processes and enables the success of the business.
- ASIN: B01MU2QL9D
- ASIN: B01MU2QL9D
- Manufacturer: TSO
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Configuration Management Best Practices : Practical Methods That Work in the Real World
Successfully Implement High-Value Configuration Management Processes in Any Development Environment As IT systems have grown increasingly complex and mission-critical, effective configuration management (CM) has become critical to an organization's success. Using CM best practices, IT
- UPC: 14656852
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The Build Master : Microsoft's Software Configuration Management Best Practices
The Build Master: Microsoft's Software Configuration Management Best
- UPC: 3920915
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Managing the Change: Software Configuration and Change Management: Software Best Practice 2
Managing the Change: Software Configuration and Change Management: Software Best Practice
- UPC: 1301069
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Key Element Guide Itil Service Design
Books : Key element guide ITIL service design (Best Management Practice)
- UPC: 23079979
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ITIL Service Operation
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can
- UPC: 17025810
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ITIL service transition
ITIL service transition...
- UPC: 17025811
What Is Configuration Management and a CMDB
Service Asset And Configuration Management | ITIL V3 Foundation Training
IT Asset and Configuration Management
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