• Problem Management: A practical guide

    The IT Service Management process known as Problem Management is more than simply restoring services and applying permanent fixes to incidents; it is about providing a stable and available infrastructure that supports business processes and enables the success of the business.

    • ASIN: B01MU2QL9D
    • ASIN: B01MU2QL9D
    • Manufacturer: TSO

  • Guide to Event Management's Best Practices

    Guide to Event Management's Best

    • UPC: 376604030

  • Key Element Guide Itil Service Design

    Books : Key element guide ITIL service design (Best Management Practice)

    • UPC: 23079979

  • ITIL Service Operation

    The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can

    • UPC: 17025810

  • ITIL service transition

    ITIL service transition...

    • UPC: 17025811

  • ITIL v3 Event Management - Best Practices

    ITIL-SO Service Operations - Understanding Event Management Processes

    Event Management