Understanding Business has long been the market leader because we listen to instructors and students. With this eleventh edition we are proud to offer a platinum experience, that:Improves Student Performance―Understanding Business puts students at the center. It’s the only learning program on the market to offer proven adaptive technology that increases grades by a full letter through Connect® Business, and the only program to offer the first and only adaptive eBook ever, SmartBook.Enhances your Teaching―The authors are dedicated to supporting your teaching and your student’s learning... [Read More]
Levi's Size Chart Please click here for the new Levi's® 501 promo video! A tried-and-true classic, Levi's® 501® is the one that started it all. Original fit runs straight and true through the seat, thigh and leg. Tilted waistband pitches toward the front to sit just below the waist. Classic five-pocket design. Leather brand patch at back waist. Signature arcuate stitch at back pockets. Belt loop waistband. Button fly closure. 100% cotton except on noted washes. Anchor Stretch, Blacklist Stretch, Dirienzo Stretch, Purple Rain Stretch, Sey Stretch, The Ben Stretch, The Rose Stretch, Walsh ... [Read More]
The BIC Round Stic Xtra Life Ballpoint Pen is a dependable favorite that offers performance and value, making it the #1 selling Ballpoint Pen in the US*. Great for daily use at home, school, or the office, this pen writes 90% longer on average than Papermate InkJoy 100 Ball Stick Pen.** It features a versatile 1.0mm medium point that creates vivid lines and has a reliable tungsten carbide ball point that spreads the ink smoothly and evenly, making this pen ideal for a variety of writing applications from note-taking to doodling. The flexible round barrel rests comfortably in your hand, while t... [Read More]
Experience clean, crisp tasting water with our MineralClear technology. Our patented MineralClear technology filters water over natural minerals for a crisp, refreshing taste. The premium carbon filter is certified to reduce chlorine (taste and odor) and many contaminants including 99% of lead and microbial cysts. It also removes 99% of trace levels of pharmaceuticals. Yet is still leaves behind beneficial fluoride. Experience crisp, clean, refreshing water right from your tap. Pharmaceutical reduction not certified by NSF. Based on manufacturer testing for reduction in trace levels of 12 phar... [Read More]
This sweep hose scrubber replacement dislodges algae, dirt, and debris from pool floor, walls, and steps area. It is compatible with all Zodiac Polaris 180, 280, 360, 380, 480, and 3900 Sport Vac-sweep pool cleaners
Toysmith's mission is to supply quality toys and gifts while delivering superior customer service to retailers. We offer products in many key categories including: active play, science & discovery, arts & crafts, impulse & novelty toys, and nostalgic retro classics! Since our inception in 1981 our owners, Bill and Nancy Smith, have worked very diligently to grow from a small family business, shipping from their garage, to a large office complex and distribution center that stocks and ships over 1,600 products to more than 6000 accounts. However, our philosophy remains the same: maintaining a s... [Read More]
Gently cleanse and nourish fine, thinning hair with Avalon Organics Biotin B-Complex Thickening Shampoo. Made with organic botanicals and essential oils, this pH balanced formula deeply conditions hair from the follicle through the entire shaft to invigorate the scalp and enhance hair volume. A carefully balanced blend of biotin, saw palmetto, quinoa protein and vitamin E work in harmony to strengthen hair strands and help build body, leaving hair feeling thicker and softer. This EWG VERIFIED, certified organic shampoo is made with non-GMO ingredients and no parabens, harsh preservatives, synt... [Read More]
Are you bothered by the amount of dust and other particles in the air and on the furniture in your home? The Aprilaire Clean Home Filter is the perfect addition to your clean home tool kit. It traps airborne dust as air circulates through the filter– reducing your cleaning time and frequency, and allows you to enjoy your clean home even more. The 210 Clean Air Filter is rated MERV 11 which means it traps airborne impurities from the air as it passes through the filter that would otherwise float through the air and eventually settle on your furniture and flooring. Your HVAC system is pr... [Read More]
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLERPay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magaz... [Read More]
Easy to use and long lasting. The box contains two 8 ounces bottles of clear coating and casting resin Which total 16 ounces (mix portions out of each bottle together in order to create a casting). Also includes two stir sticks, three measuring cups that fits up to 2 tablespoons of liquid and easy-to-follow instructions. It is used to make extremely detailed designs out of your Amazing Putty mold or as a protective layer of furniture and more. Made in USA
Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy
Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the
This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten
THE PERFECT GIFT FOR YOUR FAVORITE SERVICE REP! Digibuddha™ Mugs are custom created in-house by professional designers exclusively for Digibuddha. All production, packaging and shipping is also done on the premises by our small team.
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