• Levi's Men's 501 Original Fit Jean, Dark Stonewash, 38Wx30L

    Levi's Size Chart Please click here for the new Levi's® 501 promo video! A tried-and-true classic, Levi's® 501® is the one that started it all. Original fit runs straight and true through the seat, thigh and leg. Tilted waistband pitches toward the front to sit just below the waist. Classic five-pocket design. Leather brand patch at back waist. Signature arcuate stitch at back pockets. Belt loop waistband. Button fly closure. 100% cotton except on noted washes. Anchor Stretch, Blacklist Stretch, Dirienzo Stretch, Purple Rain Stretch, Sey Stretch, The Ben Stretch, The Rose Stretch, Walsh ... [Read More]

    • ASIN: B0018OQOVG
    • UPC: 039307795821
    • ASIN: B0018OQOVG
    • Brand: Levi's
    • Size: 38W x 30L
    • Manufacturer: Levi's Clothing Mens

  • Dansko Women's Professional Mule,Black Oiled,39 EU/8.5-9 M US

    Your heel should lift up and down with every step, so if you are a half size, you may be more comfortable sizing up (for example, if you are a US 7.5, you may be more comfortable in an EU size 38). Please click here to learn about the benefits of the Dansko® Professional. Dansko's flagship classic for all-day support and unmistakable style has taken on a critical role of providing all-day comfort. Available in a variety of uppers (see color options for materials). Cabrio leather upper is not ideal for workplace environments with wet or greasy conditions. A smooth, clean finish with the natur... [Read More]

    • ASIN: B001EJMZT0
    • UPC: 673088004545
    • ASIN: B001EJMZT0
    • Brand: Dansko
    • Size: 8.5-9
    • Manufacturer: Dansko

  • Delivering Happiness: A Path to Profits, Passion, and Purpose

    #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLERPay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magaz... [Read More]

    • ASIN: 0446576220
    • ASIN: 0446576220
    • ISBN: 0446576220
    • Brand: Tony Hsieh
    • Manufacturer: Grand Central Publishing

  • The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace

    Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee moral, customer retention, and profits. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies, including: Ari Weinzweig (Zin... [Read More]

    • ASIN: 1948062143
    • ASIN: 1948062143
    • ISBN: 1948062143
    • Manufacturer: Apollo Publishers

  • Under Armour Adult Resistor 3.0 Lo Cut Socks, 6 Pairs, Black/Graphite, Shoe Size: Mens 8-12, Womens 9-12

    Under Armour brand mission is to make all athletes better through passion, science and the relentless pursuit of innovation. Today's athlete demands a sock that not only represents the look and feel of the brand, but that simultaneously provides useful, technical attributes bridging the gap between style and functionality.

    • ASIN: B013CSL04Q
    • UPC: 783466288556
    • ASIN: B013CSL04Q
    • Brand: Under Armour
    • Size: Shoe Size: Mens 8-12, Womens 9-12
    • Manufacturer: Under Armour Socks

  • Tilley Endurables Unisex Wanderer Olive 7 5/8

    Bring along Tilley Endurables® for your next adventure with the Wanderer boonie hat. Organic cotton boonie hat with a flat crown. Metal eyelets for added airflow. Cotton hatband with a front and back wind cords system that secures Hat in gusty conditions. Snap-up brim with sewn edge. Interior sweatband wicks away moisture. 98% organic cotton, 2% spandex. Machine or hand wash warm, reshape and air dry. Made in Canada. Measurements: Circumference: 21 in Brim: 2 1⁄2 in Product measurements were taken using size 7 3/8. Please note that measurements may vary by size.

    • ASIN: B01DPVPJEC
    • UPC: 826486401120
    • ASIN: B01DPVPJEC
    • Brand: Tilley
    • Size: 7 5/8
    • Manufacturer: Tilley Endurables

  • Levi's Men's 505 Regular Fit-Jeans, Black, 38x32

    The versatility of the straight leg is great for all body types

    • ASIN: B002ONBAXC
    • UPC: 052177788137
    • ASIN: B002ONBAXC
    • Brand: Levi's
    • Size: 38W x 32L
    • Manufacturer: Levi Strauss and Co

  • KEEN Little Kid's Whisper Sandals, Raya Fusion, 3 M US Little Kid

    Washable polyester webbing upper secure fit lace capture system

    • ASIN: B012H1LIVE
    • UPC: 887194617210
    • ASIN: B012H1LIVE
    • Brand: KEEN
    • Size: 3 Little Kid
    • Manufacturer: Keen Kids Footwear

  • Zappos wants to help people dress better


    • ASIN: B01J4HM520
    • ASIN: B01J4HM520

  • The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

    BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTURE Winner of Marketing Book of the Year 2015 by Marketing and Sales Books For the first time, this groundbreaking guide unlocks the secrets used by Amazon, Virgin, Apple, Starbucks, and salesforce.com. It creates a guide for success based on three years of scientific study drawing insights from more than 100 businesses to identify seven key factors. When implemented together these factors have been proven to drive superior business performance. Customer culture is as fundamental to business performance as breathing is to living. I... [Read More]

    • ASIN: 0071821147
    • ASIN: 0071821147
    • ISBN: 9780071821148
    • Manufacturer: McGraw-Hill Education

  • Maui Jim Peahi 202-02 | Polarized Rectangular Sunglasses, Gloss Black, with Patented PolarizedPlus2 Lens Technology

    Designed for consumers looking for a large, durable wrap sunglass, the peace provides superior coverage and is now available in two additional unique color combinations, mahimahi and redfish. The peace delivers enough versatility to be worn for any activity. Frame features: material • Grilamid with embedded rubber nosepads fit • modified rectangle • complements many face shapes • unisex appeal bridge and hinge designs • saddle style fixed bridge • anti-corrosive nickel/silver spring hinge style category • wrap lens features: super thin glass • 20 percent thinner and lighter tha... [Read More]

    • ASIN: B002FU6U4S
    • UPC: 603429012595
    • ASIN: B002FU6U4S
    • Brand: Maui Jim
    • Size: one size
    • Manufacturer: Maui Jim Sunglasses (Maui Jim)

  • Jansport Driver 8 Core Series Wheeled Backpack, Navy


    • ASIN: B0018JEVF2
    • UPC: 617931173828
    • ASIN: B0018JEVF2
    • Brand: JanSport
    • Size: One Size
    • Manufacturer: JanSport

  • Superfeet CARBON, Thin and Strong Insoles for Pain Relief in Performance Athletic and Tight Casual Shoes, Unisex, Gray, Medium/D: 8.5-10 Wmns/7.5-9 Mens

    The result of years of research and field testing, SUPERFEET CARBON is ideal for the dedicated athlete who demands high performance results. This revolutionary insole achieves a new level of lightweight performance by combining a carbon fiber-reinforced stabilizer cap with a durable, ultralight foam layer. CARBON’s distinct orthotic shape and low-volume design can help improve the fit and feel of tight-fitting athletic footwear like cleats and lightweight shoes

    • ASIN: B00EZ6YWUY
    • UPC: 086301320085
    • ASIN: B00EZ6YWUY
    • Brand: Superfeet
    • Size: Medium/8.5-10 Wmns/7.5-9 Mens
    • Manufacturer: Superfeet, Inc. (Insoles)

  • Chicago Men's Classic Roller Skates -Black Rink Quad Skates Size 11

    The Chicago Rink Skate features a controlled high top for optimum safety as well as high quality laces for maximum protection, leaving your foot comfortable and secure. The urethane wheels hold up well against the normal wear and tear of skating, provide traction and control, and the semi-precision bearings keep you rolling smooth and fast. This iconic Rink Skate from Chicago is strategically designed for gliding and is also a popular choice for all-around rink and social skating for decades. The urethane wheels hold up well against the normal wear and tear of skating, provide traction and con... [Read More]

    • ASIN: B000GVKJFY
    • UPC: 039035007913
    • ASIN: B000GVKJFY
    • Brand: Chicago Skates
    • Size: Size 11
    • Manufacturer: National Sporting Goods

  • Women Roman Sandals, JOYFEEL ❤️ Ladies Lace-up Peep Toe Ruffles Flat Shoes Cross-Tied Gladiator Solid Beach Shoes Red

    Features: 1.High quality leather material,comfortable and soft,Reduces stress on joints,strengthens and tones,improves posture2. Platform casual shoes, Easy to wear Take off!3.Lightweight walking shoe,Convenient slip-on design,Cushioned selectinsole,fashion and personality 4.Suitable for outdoor walking,Entertainment,leisure,party,work,Wedding and other occasions,color sturdy and stylish. Product information: Gender: Women,Gir Function: Breathable,Massage,Lightweight,Soft Style: Fashion,Small fresh,Feminine charm Item Type: Sandals,Flip-Flops shoes Appropriate Season: Spring,Summer Occasion: ... [Read More]

    • ASIN: B07NPF6G5P
    • UPC: 008558756318
    • ASIN: B07NPF6G5P
    • Brand: JOYFEEL-Women Sandal
    • Size: 7.5 US

  • Be Amazing or Go Home : Seven Customer Service Habits That Create Confidence with Everyone

    Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep

    • UPC: 865175468

  • Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

    Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as

    • UPC: 10873734

  • The Zappos Experience : 5 Principles to Inspire, Engage, and Wow

    Describes the management principles used by the firm Zappos.com and details how to apply them to any

    • UPC: 16615006

  • Be Our Guest (10th Anniversary Updated Edition): Perfecting the Art of Customer Service (Revised, Updated) (Hardcover)

    Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. "Be Our Guest" highlights

    • UPC: 15905789

  • More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

    9781138046788

    • UPC: 55600192

  • The Customer Rules : The 39 Essential Rules for Delivering Sensational Service

    The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his

    • UPC: 21308162

  • Uncommon Service : How to Win by Putting Customers at the Core of Your Business

    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to

    • UPC: 15784702

  • The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

    Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy

    • UPC: 7982447
    • Rating: 5.0

  • Customer Service Management Training 101 - eBook

    Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how

    • UPC: 320175805

  • Woo, Wow, and Win : Service Design, Strategy, and the Art of Customer Delight

    In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn't enough to differentiate your business--it needs to be designed for service

    • UPC: 52612481

  • The Zappos Brand & Customer Service - Tony Hsieh - Motivational Speaker & Author

    Five Customer Service Lessons From Zappos.com

    Why the Number One Priority of Zappos is NOT Customer Service | Zappos CEO Tony Hsieh