Amazon Best Customer Service - April 2024

Customer Service: Career Success Through Customer Loyalty (6th Edition)

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workab... [Read More]

• ASIN: 0133056252
• ASIN: 0133056252
• ISBN: 0133056252
• Manufacturer: Pearson

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the ... [Read More]

• ASIN: 0692842004
• ASIN: 0692842004
• ISBN: 0692842004
• Manufacturer: Toister Performance Solutions

The Best Customer Service Quotes Ever Said

Become a Customer Service Revolutionary!John R. DiJulius III has raised the bar for what it means to deliver world-class customer service. Now, with this indispensable book, you can too! DiJulius has combined the most inspiring quotes on how to best connect with customers and employees with a user-friendly journal to create the ultimate customer-service handbook. The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer ... [Read More]

• ASIN: 1632990873
• ASIN: 1632990873
• ISBN: 1632990873
• Manufacturer: River Grove Books

Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how ... [Read More]

• ASIN: 1423145844
• UPC: 884595518405
• ASIN: 1423145844
• ISBN: 1423145844
• Brand: Disney Editions
• Manufacturer: Disney Editions

Customer Service Skills for Success - Standalone Book

NOTE: This book is a standalone book and will not include any access codes. Recipient of the 2017 Textbook and Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers' interest while providing insights into the concepts and skills relat... [Read More]

• ASIN: 0073545465
• ASIN: 0073545465
• ISBN: 9780073545462
• Brand: McGraw-Hill Inc.,US
• Manufacturer: McGraw-Hill Education

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as “uninformed,” “rude,” “hot-tempered,” “uncaring”? For your customer, nothing else represents your business more than your employees; therefore, for you nothing should be more important than arming these essential employees with the knowledge and skills they need to find the best solution for each and every customer.Whether you're a manager, owner, or employee, Customer Service Training 101 is the traini... [Read More]

• ASIN: 0814438911
• ASIN: 0814438911
• ISBN: 0814438911
• Manufacturer: AMACOM

Evidence-Based Practice in Nursing & Healthcare: A Guide to Best Practice 3rd edition

Develop the skills and knowledge you need to make evidence-based practice an integral part of your clinical decision making and everyday nursing practice with Evidence-Based Practice in Nursing & Healthcare . Written in a friendly, conversational style, this Third Edition of the authors’ gold standard textbook covers all the information you need to use evidence-based practice to improve patient outcomes. Real world examples and meaningful strategies in every chapter show you how to take a clinical issue from inquiry toa sustainable solution that drives a preferred standard of care.Enhance yo... [Read More]

• ASIN: 1451190948
• ASIN: 1451190948
• ISBN: 9781451190946
• Manufacturer: LWW

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projectin... [Read More]

• ASIN: 0814416411
• ASIN: 0814416411
• ISBN: 0814416411
• Brand: AMACOM American Management Association
• Manufacturer: AMACOM

Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

If you want to know how strong your company’s customer service is, ask your employees to describe what their work entails. Then pay attention to whether they simply list their duties and tasks or if they speak to the true essence of their job--to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. The latter should be every employee’s highest priority, because when it’s not, your customers are merely the recipients of a transaction, not an experience, and transactions do not make for a l... [Read More]

• ASIN: 0814432808
• ASIN: 0814432808
• ISBN: 9780814432808
• Brand: Brand: AMACOM
• Manufacturer: AMACOM

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or ... [Read More]

• ASIN: 162634129X
• ASIN: 162634129X
• ISBN: 162634129X
• Manufacturer: Greenleaf Book Group Press

Amazon.com Gift Card Balance Reload

• ASIN: B00IX1I3G6
• ASIN: B00IX1I3G6
• Brand: Amazon
• Manufacturer: Amazon

Amazon eGift Card - Amazon Logo

• ASIN: B07PCMWTSG
• ASIN: B07PCMWTSG
• Brand: Amazon
• Manufacturer: Amazon

Apple iPad (Wi-Fi, 32GB) - Gold (Previous Model)

Create, learn, work, and play like never before. An immersive 9.7-inch multi-touch Retina Display. A10 Fusion chip with the power and capability you'd expect from a computer. Now supports Apple pencil. 8MP camera. Facetime HD Camera. Touch ID and Apple Pay. Wi-fi and LTE. All-day battery life. Over a million apps available on the app Store, including augmented reality experiences. A thin, durable, aluminum design that weighs just a pound. And iOS makes iPad powerful, personal, and intelligent, so you can do more than ever before. Even better. iPad. There's nothing else quite like It.

• ASIN: B07CZMMQPM
• UPC: 190198720382
• ASIN: B07CZMMQPM
• Brand: Apple
• Size: 32GB
• Manufacturer: Apple Computer (Direct)

Amazon Allowance

• ASIN: B00US9QTGM
• ASIN: B00US9QTGM
• Brand: Amazon
• Manufacturer: Amazon

Amazon.com Gift Card in a Black Gift Box (Classic Black Card Design)

Amazon.com Gift Cards are the perfect way to give them exactly what they're hoping for - even if you don't know what it is. Amazon.com Gift Cards are redeemable for millions of items across Amazon.com. Item delivered is a single physical Amazon.com Gift Card nested inside or with a free gift accessory.

• ASIN: B01K8RMDO0
• UPC: 841710154306
• ASIN: B01K8RMDO0
• Brand: Amazon
• Manufacturer: Amazon

The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Price and Jaffe assert that customer service is only needed when a company does something wrong, and that eliminating the need for service is the best way to satisfy

• UPC: 7982447
• Rating: 5.0

The Best Service is No Service - eBook

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they

• UPC: 771478189
• Rating: 5.0

The Best Customer Service Quotes Ever Said

The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer

• UPC: 637424872

Best Service Is No Service, The - Audiobook

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's

• UPC: 713813828

Customer Service Superstars : Six Attitudes That Bring Out Our Best

Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our

• UPC: 22874026

My Favorite Columbian Recipes: 150 Pages to Keep the Best Recipes Ever! Paperback

My Favorite Columbian Recipes: 150 Pages to Keep the Best Recipes Ever! Height : 0.33 In Length : 10.00 In Width : 8.00 In Weight : 0.71

• UPC: 595575297

Summary : The Tribe of Mentors: Short Life Advice from the Best in the World by Tim Ferriss

Summary: The Tribe of Mentors: Short Life Advice from the Best in the World by Tim Ferriss Height : 0.09 In Length : 9.00 In Width : 6.00 In Weight : 0.15

• UPC: 121118793

Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook

Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the

• UPC: 771437929

Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook

This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten

• UPC: 872764429

Recipe Notebook: Make Your Own Cookbook!: Blank Recipe Book for You to Write Over 100 of Your Very Best Recipes in

Recipe Notebook: This handy little blank journal is perfect if you want to organize your recipes to build your own individual and unique recipe book. Perfect for storing your prized collection of recipes from your

• UPC: 53176544