A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, reveal... [Read More]
Revised Fourth edition of the Professional Secretary’s Handbook, reorganized and rewritten to meet the demands of the electronic office. Contains current information on new technology in the workplace, comprehensive coverage of office procedures and traditional business concerns and guidance on using the Internet for career development. Includes new tables, charts and updated country profiles for business travelers. Global Product Type: Reference Books, Reference Book Type: Secretary''s Handbook, Subjects: N/A, Age Recommendation: N/A.
Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott’s own experiences at places like Apple, Google, and various start-ups. Indispensable." —Gretchen Rubin author of New York Times bestseller The Happiness Project"Reading Radical Candor will help you build, lead, and inspire teams to do the... [Read More]
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how--by saying less and asking more--you can develop coaching methods that produce great results.– Get straight to the point in any conversation with The Kickstart Question... [Read More]
The key text on problem-solving negotiation-updated and revised Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally app... [Read More]
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If you have been looking for an effective way to carry your lunch boxes with you anywhere you go, while adding up to your personal style, your quest stops here! This top notch reusable lunch bag is made of durable, 4-mm thick neoprene which can preserve your foodâ€s temperature for up to 4 hours!It is machine washable and stain resistant allowing you to keep it clean effortlessly.o matter what your personal style is, this insulated lunch bag will add up to it, giving you a sleek, fashionable touch. Best gift ideas for women!ts stretchy material enables the storage of a wide variety of lunch... [Read More]
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The Turtle Beach Elite Atlas PC gaming headset brings esports performance and ultimate comfort to every game, match or battle. Turtle Beach's signature tuned 50mm Nanoclear over-ear speakers are ready to deliver Windows Sonic surround sound crisply as athletic fabric-wrapped Aerofit ear cushions block out external noise and deepen bass response while the removable pro-gaming mic with Truspeak technology mic ensures your commands are heard loud and clear. Add to this long-lasting comfort from a sleek metal floating headband and for gamers with glasses, patented Pro-Specs glasses friendly design... [Read More]
Thumbsavers Advance Massage Tool The Thumbsavers Advance features a sensitive tip that allows for better a better interaction between your fingers and the clients tissue. Know where you are working, what you are working on, and determine exactly how much pressure to deliver. Improved ventilation allows for a cooler working experience via enhanced breathability. The Comfort Fit Opening is more ergonomically shaped, and has a soft opening the is flexible and natural feeling. It is much more comfortable to wear, especially for shorter fingers. Used By Massage Therapists, Physical Therapists, Occu... [Read More]
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Do you want to distinguish yourself personally and professionally but are unsure how to go about making it happen? Let Mike Williams show you how to use the powerful techniques he has developed during a
The only series of step-by-step guides to succeeding in the skilled trades and achieving the American dream. At Your Best as an HVAC/R Tech is your playbook for learning if a career as an electrician
In Links between Communication Competency and Social Competency during and after an Artists Career, Nahvi examines artists using his firsthand experience as an artist, film documentaries, and research articles discussing social and communication competency in
Sales professionals are needed more than ever. If you have ever wondered what goes on in the mind of a sales person, how they remain positive in the face of gloom and doom, your curiosity
In my introduction to this guidebook, i have expounded the principle objective of career guidance as chiefly to make learners understan their capacities and exploit their abilities in their special interests. In this rspect, therefore,
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