Best Customer Experience Companies - April 2024

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the ... [Read More]

• ASIN: 0692842004
• ASIN: 0692842004
• ISBN: 0692842004
• Manufacturer: Toister Performance Solutions

Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand

Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations. Crafting the Customer Experience to People Not Like You shows how companies, brands, and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service. A... [Read More]

• ASIN: 1118360729
• ASIN: 1118360729
• ISBN: 1118360729
• Manufacturer: Wiley

Customer Experience Rules!: 52 Ways to create a great customer experience

In Customer Experience Rules!, CX expert Jeofrey Bean gives 52 best practices for a company to create a great customer experience. Going beyond branding, customer service, and customer satisfaction, the customer experience encompasses every touch point a customer has with a company. Follow these rules in your business to craft the very best customer experience possible. Bean shares innovative yet practical insights about effective customer experience strategy and tactics from the leaders to improve customer engagement, loyalty, and advocacy: including Uber, Tesla, Amazon, Qualcomm, Kaiser Perm... [Read More]

• ASIN: 1938406494
• ASIN: 1938406494
• ISBN: 1938406494
• Manufacturer: Brigantine Media

The Power of Moments: Why Certain Experiences Have Extraordinary Impact

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experien... [Read More]

• ASIN: 1501147765
• ASIN: 1501147765
• ISBN: 1501147765
• Brand: Simon & Schuster
• Manufacturer: Simon & Schuster

Building a StoryBrand: Clarify Your Message So Customers Will Listen

New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.Donald Miller's StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a Story... [Read More]

• ASIN: B06XFJ2JGR
• ASIN: B06XFJ2JGR
• Manufacturer: HarperCollins Leadership

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book)

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how ... [Read More]

• ASIN: 1423145844
• UPC: 884595518405
• ASIN: 1423145844
• ISBN: 1423145844
• Brand: Disney Editions
• Manufacturer: Disney Editions

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such as Chief Customer Officer, Vice President of Customer Experience, etc.) this book follows the five-competency model she uses to coach the C-Suite and... [Read More]

• ASIN: 1119047609
• ASIN: 1119047609
• ISBN: 1119047609
• Brand: Jossey-Bass
• Manufacturer: Jossey-Bass

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff... [Read More]

• ASIN: 0071548335
• UPC: 884420580157
• ASIN: 0071548335
• ISBN: 0071548335
• Brand: McGraw-Hill
• Manufacturer: McGraw-Hill Education

American Addict

• ASIN: B00JRY6FQ8
• ASIN: B00JRY6FQ8

What's the Secret?: To Providing a World-Class Customer Experience

What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.

• ASIN: 0470196122
• ASIN: 0470196122
• ISBN: 0470196122
• Brand: Wiley
• Manufacturer: Wiley

Plantar Fasciitis Relief In 7 Days

Fast, proven system heals painful plantar fasciitis in just 7 days If you suffer from plantar fasciitis, you'll know that burning pain you experience when you wake up, the soreness when you walk, the dull ache through the day. But if you think you have to live with your pain, think again. With "Plantar Fasciitis Relief In 7 Days," you really can be pain-free within a week-and all it takes is 11 minutes of gentle exercises a day. Simple exercises that anyone can do Almost anyone can benefit from this treatment irrespective of age, fitness level, or pain level. The gentle, low-impact treatment c... [Read More]

• ASIN: B07B37TVG6
• UPC: 039853204853
• ASIN: B07B37TVG6
• Brand: Exercises For Injuries
• Manufacturer: Exercises For Injuries

Wink WNKHUB-2US 2 Smart home hub, White

Wink is the quick and simple way to connect you and your home. Manage hundreds of smart products from the best brands in one simple app. Faster, more reliable and more secure, Wink Hub 2 is the next generation of the Wink Hub. Hub 2 is compatible with more smart home technologies, so you can buy the devices you like from the brands you trust and know they'll work seamlessly with Wink.

• ASIN: B01KW8WGZQ
• UPC: 856908006169
• ASIN: B01KW8WGZQ
• Brand: Wink
• Manufacturer: Wink Labs, Inc.

Wyze Cam 1080p HD Indoor Wireless Smart Home Camera with Night Vision, 2-Way Audio, Person Detection, Works with Alexa & the Google Assistant

Wyze Cam v2 delivers fast, clear, live stream footage direct to your smartphone via the Wyze App (iOS and Android), day or night. You can receive an alert anytime your Wyze Cam v2 detects sound or motion and view up to 14 days of saved alert videos for free - no monthly fees or subscription required. Use the Wyze Cam v2’s new Motion Tagging feature to easily identify motion in both live stream and playback video modes. Plus, you can add an 8GB, 16GB or 32GB microSD card (sold separately) to enable continuous recording, schedule custom time lapse videos, use 2-way audio to talk, and listen th... [Read More]

• ASIN: B076H3SRXG
• UPC: 859696007004
• ASIN: B076H3SRXG
• Brand: Wyze Labs
• Size: One-Pack Camera
• Manufacturer: Wyze Labs, Inc.

Learn Lean Six Sigma Green & Black Belt Combo The Easy Way Now, Certification & Training Course, Self Paced Learning, 100% Guaranteed Certification, All Inclusive, Get Trained & Certified Now Finally

Do you want to turn things around to increase your profits? Do you feel overlooked or even invisible in your job & Career? Your mission should you choose to accept it is to create a 90 day bullet proof plan to become an invaluable asset get the promotion you deserve, whereby helping your Organisation become best in the world. "Your mission should you choose to accept it, is to spend this month in a deep dive into the Three Principles, coming out on the other side "unstuck" and free, passionate and purposeful in your life" Usually $22789 value, this special offer at this price of all inclus... [Read More]

• ASIN: B07CTKHDZY
• ASIN: B07CTKHDZY
• Brand: Veritastech
• Manufacturer: Veritastech

amFilm Nintendo Switch Screen Protector (2 Pack), Premium Tempered Glass Screen Protector Film for Nintendo Switch (2017)

Introducing amFilm Tempered GLASS Screen Protectors for your Nintendo Switch amFilm Premium GLASS Protectors are the latest in state-of-the-art screen protection technology. Highly durable and scratch resistant/chip resistant, this strong 9H (hardness level) protector will guarantee your Switch the best protection against drops, bumps, scratches and normal wear and tear. Get all the protection without any bulk - amFilm Glass protectors are a mere .33mm thin making them ultra-light weight to allow for a 'delicate touch' style screen protector that promises not to interfere with the sensitivi... [Read More]

• ASIN: B01N3ASPNV
• UPC: 769560820137
• ASIN: B01N3ASPNV
• Brand: amFilm
• Manufacturer: amFilm

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are

• UPC: 8340880
• Rating: 4.0

More Is More : How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

"Less is more" may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to

• UPC: 55600192

Selling The Wheel : Choosing The Best Way To Sell For You Your Company Your Customers

A bestselling author and a respected business expert present a humorous, insightful tale packed with practical tips for strengthening marketing and selling techniques in every industry. Written in the style of an ancient parable, the

• UPC: 25668863

Experience My Brand : How Successful Companies Develop Loyal Customers and Increase Profits

Experience My Brand: How Successful Companies Develop Loyal Customers and Increase

• UPC: 938639973

The Soulful Experience : Take Your Company from So-So to Soulful and Exceed the Expectations of Your Customers-And Employees

Delivering a soulful experience involves a conscientious effort to provide an unforgettable memory to customers. It describes anything from a visit to your website, shopping in your store, using your salon service, dining at your

• UPC: 324627805

The High Roller Experience : How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience

The marketing guru of Caesars/Harrah's shows how you can double-down and win with a proven data-driven approachWalking through Caesars in Las Vegas may seem like a dream--the lights are not too bright, the temperature is

• UPC: 55818811

The High Roller Experience: How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience - eBook

The marketing guru of Caesars/Harrah’s shows how you can double-down and win with a proven data-driven approachWalking through Caesars in Las Vegas may seem like a dream—the lights are not too bright, the temperature is

• UPC: 464117384

Customer Obsessed : A Whole Company Approach to Delivering Exceptional Customer Experiences

"Whether or not you use Salesforce, this book will provide you with a strategic framework to drive business transformation for your organization and your customers, and give an understanding of how cloud technology influences, and

• UPC: 54359864

Cigarette Companies Kill Best Customers Condom Companies Kill Future Customers: Notizbuch / Tagebuch / Heft mit Punkteraster Seiten. Notizheft mit Dot Paperback

Cigarette Companies Kill Best Customers Condom Companies Kill Future Customers: Notizbuch / Tagebuch / Heft mit Punkteraster Seiten. Notizheft mit Dot Height : 0.23 In Length : 9.00 In Width : 6.00 In Weight :

• UPC: 607463562

Igniting Customer Connections : Fire Up Your Company's Growth by Multiplying Customer Experience and Engagement

"A new data-driven approach to building customer relationships that fuel sustainable business growthIgniting Customer Connections explores how organizations of all sizes can build powerful and profitable customer relationships in a today's increasingly complex, fast-paced, and

• UPC: 38185865