Best Customer Service Tips - April 2024

Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

Reinforce your customer service skills! The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, Customer Service Tip of the Week is your resource for proven tips, ideas, and techniques. Thousands of customer service professionals from all around the world read the weekly Customer Service Tip of the Week email. Now you can get more than 52 of the most popular tips all in one book. Use these tips to build rapport, exceed customer expectations, and solve... [Read More]

• ASIN: 0692154140
• ASIN: 0692154140
• ISBN: 0692154140
• Manufacturer: Toister Performance Solutions

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile.In short, imagine a workplace culture where employees were absolutely obsessed with customer service.The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the ... [Read More]

• ASIN: 0692842004
• ASIN: 0692842004
• ISBN: 0692842004
• Manufacturer: Toister Performance Solutions

Bates' Guide to Physical Examination and History Taking

Perform an accurate, efficient, and effective physical examination with confidence.Bates’ Guide to Physical Examination and History Taking provides authoritative, step-by-step guidance on performing the patient interview and physical examination, applying clinical reasoning, shared decision-making, and other core assessment skills—all based on a firm understanding of clinical evidence. This highly regarded text includes fully illustrated, step-by-step techniques that outline the correct performance of the physical examination and an easy-to-follow two-column format featuring examination te... [Read More]

• ASIN: 146989341X
• ASIN: 146989341X
• ISBN: 9781469893419
• Manufacturer: LWW

How to Win Friends & Influence People

You can go after the job you want—and get it! You can take the job you have—and improve it! You can take any situation—and make it work for you! Dale Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their business and personal lives. One of the most groundbreaking and timeless bestsellers of all time, How to Win Friends & Influence People will teach you: -Six ways to make people like you -Twelve ways to win people to your way of thinking -Nine ways to change people without arousing resentment And much more! Achieve your m... [Read More]

• ASIN: 0671027034
• ASIN: 0671027034
• ISBN: 0671027034
• Brand: Dale Carnegie
• Manufacturer: Pocket Books

The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded

Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon EditorsThe world’s most trusted guide for leaders in transitionTransitions are a critical time for leaders. In fact, most agree that moving into a new role is the biggest challenge a manager will face. While transitions offer a chance to start fresh and make needed changes in an organization, they also place leaders in a position of acute vulnerability. Missteps made during the crucial first three months in a new role can jeopardize or even derail your success.In this updated and expanded version of the international... [Read More]

• ASIN: 1422188612
• ASIN: 1422188612
• ISBN: 1422188612
• Brand: Harvard Business School Press
• Manufacturer: Harvard Business Review Press

Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity

Now a New York Times and Wall Street Journal bestseller"I raced through Radical Candor--It’s thrilling to learn a framework that shows how to be both a better boss and a better colleague. Radical Candor is packed with illuminating truths, insightful advice, and practical suggestions, all illustrated with engaging (and often funny) stories from Kim Scott’s own experiences at places like Apple, Google, and various start-ups. Indispensable." ―Gretchen Rubin author of New York Times bestseller The Happiness Project"Reading Radical Candor will help you build, lead, and inspire teams to do the... [Read More]

• ASIN: 1250103509
• ASIN: 1250103509
• ISBN: 1250103509
• Brand: St Martin s Press
• Manufacturer: St. Martin's Press

Emotional Intelligence 2.0

In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.Emotional Intelligence 2.0 delivers a step-by-step program for increasing your EQ via four, core EQ skills that enable you to achieve your fullest potential:1) Self-Awareness2) Sel... [Read More]

• ASIN: 0974320625
• ASIN: 0974320625
• ISBN: 0974320625
• Brand: imusti
• Manufacturer: TalentSmart

The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich

The New York Times bestselling author of The 4-Hour Body shows readers how to live more and work less, now with more than 100 pages of new, cutting-edge content.Forget the old concept of retirement and the rest of the deferred-life plan–there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, or earning a monthly five-figure income with zero management, The 4-Hour Workweek is the blueprint. This step-by-step guide to luxury lifestyle design teaches: • How Tim went from $40... [Read More]

• ASIN: 0307465357
• ASIN: 0307465357
• ISBN: 9780307465351
• Brand: Crown Publishing Group NY
• Manufacturer: Harmony

Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling

Ditch the failed sales tactics, fill your pipeline, and crush your numberFanatical Prospecting gives salespeople, sales leaders, entrepreneurs, and executives a practical, eye-opening guide that clearly explains the why and how behind the most important activity in sales and business development—prospecting.The brutal fact is the number one reason for failure in sales is an empty pipe and the root cause of an empty pipeline is the failure to consistently prospect. By ignoring the muscle of prospecting, many otherwise competent salespeople and sales organizations consistently underperform. St... [Read More]

• ASIN: 1119144752
• ASIN: 1119144752
• ISBN: 1119144752
• Brand: Wiley
• Manufacturer: Wiley

Leaders Eat Last: Why Some Teams Pull Together and Others Don't

Finally in paperback: the New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views).Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkab... [Read More]

• ASIN: 1591848016
• ASIN: 1591848016
• ISBN: 1591848016
• Brand: PORTFOLIO
• Manufacturer: Portfolio

The 1-Page Marketing Plan: Get New Customers, Make More Money, And Stand out From The Crowd

WARNING: Do Not Read This Book If You Hate Money To build a successful business, you need to stop doing random acts of marketing and start following a reliable plan for rapid business growth. Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn’t get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It’s literally a single page, divided up into nine squares. With it, you’ll be able ... [Read More]

• ASIN: 1989025013
• ASIN: 1989025013
• ISBN: 1989025013
• Manufacturer: Page Two

National Geographic Complete National Parks of the United States, 2nd Edition: 400+ Parks, Monuments, Battlefields, Historic Sites, Scenic Trails, Recreation Areas, and Seashores

National Geographic’s comprehensive travel guide to recreation areas, trails, historic sites, nature hikes, seashores, camping, and campgrounds is for everyone who loves outdoor recreation. This 544-page reference is an ultimate travel planner for all things national parks, filled with full-color photos, detailed maps, historical background, and practical facts on the location of the park system properties, as well as the best times to visit and top-rated activities

• ASIN: 1426216920
• ASIN: 1426216920
• ISBN: 1426216920
• Brand: National Geographic
• Size: One Size
• Manufacturer: National Geographic

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer

The Comprehensive Guide to Customer Service For The 21st Century  Even the most successful companies need their customers happy and to keep coming back for more. Whether you're just starting your business and want to lock up great customer service procedures, or you're an established company looking to revamp your customer service to answer new market needs, Extra Mile is the resource for you. Unlike other books that are brimming with irrelevant and outdated information, Extra Mile offers: 500 essential tips, including: Real-Life Scenarios, Crisis Management, and Building Customer LoyaltyInt... [Read More]

• ASIN: 1623155940
• ASIN: 1623155940
• ISBN: 1623155940
• Manufacturer: Tycho Press

Switch: How to Change Things When Change Is Hard

• ASIN: 0385528752
• ASIN: 0385528752
• ISBN: 0385528752
• Brand: Broadway Business
• Manufacturer: Crown Business

Social Work ASWB Masters Exam Guide, Second Edition: A Comprehensive Study Guide for Success - Book and Free App - Updated ASWB Study Guide Book with a Full ASWB Practice Test

If you’re studying for the ASWB exam, this comprehensive study guide is a must have. Now with a free mobile and web app with purchase, it’s easier than ever to study for the ASWB Masters licensure exam. Written by a renowned social work educator rather than an unknown at a test preparation company, this thoroughly updated guide helps readers identify their weak areas, so they know what to focus on to pass the ASWB Masters licensure exam! Reviewers applaud the book’s unique test-taking tips and strategies, which are based on the author’s extensive knowledge of the exam. A thorough revie... [Read More]

• ASIN: 0826147119
• ASIN: 0826147119
• ISBN: 0826147119
• Manufacturer: Springer Publishing Company

Customer Service Excellence for Police : 101 Tips on Policing in Cross-Cultural Communities

In CUSTOMER SERVICE EXCELLENCE FOR POLICE, DR. Amanda Coleman-Mason provides community policing agents and anyone else who is in the business of servicing others with easily understood tips on being efficient and diligent while interacting

• UPC: 729863423

Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service - eBook

Information is power - you know that. But, how do you research the best Customer Service strategies, without spending too much of your time (and money) on it? The average person earns $ 1100 per

• UPC: 771477888

Customer Service Tip of the Week: Over 52 Ideas and Reminders to Sharpen Your Skills

Customer Service Tip of the Week: Over 52 Ideas and Reminders to Sharpen Your

• UPC: 672074776

Customer Service Tips: How to Improve Customer Service: Part 3

Customer Service Tips: How to Improve Customer Service: Part

• UPC: 751678561

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - eBook

The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and keep coming back for more. Whether you’re just starting your business and want to lock up

• UPC: 300352520

The Best Service is No Service - eBook

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they

• UPC: 771478189
• Rating: 5.0

The Effective Manager's Handbook for Customer Service Success : 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day!

The Effective Manager's Handbook for Customer Service

• UPC: 53690242

The Best Customer Service Quotes Ever Said

The Best Customer Service Quotes Ever Said uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer

• UPC: 637424872

Be Your Customer's Hero : Real-World Tips and Techniques for the Service Front Lines

Be Your Customer's Hero answers the call. The book provides customer-facing professionals with short, simple, actionable advice designed to transform them into heroes in the eyes of the customers they serve. Armed with the tools

• UPC: 43297141

Customer Service Superstars : Six Attitudes That Bring Out Our Best

Customer service expert Cary Cavitt looks at what he considers to be the six most important attitudes that will influence every aspect of our lives. By understanding and improving on these highly regarded traits, our

• UPC: 22874026

The World's Best Sales Tips By Cieran McGuigan - BRAND NEW - FREE DELIVERY

• UPC: 124769010317
• Category: Books
• Price: 25 AUD