Best Customer Service Training Videos - April 2024

Essentials of Fire Department Customer Service

by: Alan Brunacini 1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service Published by: IFSTA

• ASIN: 0879391278
• ASIN: 0879391278
• ISBN: 0879391278
• Brand: Brand: Intl Fire Service Training Assn
• Manufacturer: Intl Fire Service Training Assn

Emergency Care (13th Edition) (EMT)

For courses in Emergency Medical Technician Training and Emergency Medical Services Help students think like EMTs with the gold standard for EMT training For over 30 years, Emergency Care has provided generations of EMT students with the practical information they need to succeed in the classroom and in the field. Updated with the latest research and developments in emergency medical services, this edition meets the 2010 American Heart Association guidelines for CPR and ECC. Using the National EMS Education Standards as a foundation, Emergency Care goes beyond the Standards to provi... [Read More]

• ASIN: 0134024559
• ASIN: 0134024559
• ISBN: 0134024559
• Brand: Pearson
• Manufacturer: Pearson

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff... [Read More]

• ASIN: 0071548335
• UPC: 884420580157
• ASIN: 0071548335
• ISBN: 0071548335
• Brand: McGraw-Hill
• Manufacturer: McGraw-Hill Education

ASVAB Study Guide 2019-2020 Secrets: ASVAB Test Prep Book 2019 & 2020 and Practice Test Questions for the Armed Services Vocational Aptitude Battery Exam (Includes Step-by-Step Review Tutorial Videos)

Mometrix Test Preparation's ASVAB Study Guide 2019-2020 Secrets is the ideal prep solution for anyone who wants to pass their Armed Services Vocational Aptitude Battery. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:Practice test questions with detailed answer explanationsStep-by-step video tutorials to help you master difficult conceptsTips and strategies to help you get your best test performanceA complete review of all ASVAB test sectionsWord Knowledge TestParagraph Comprehension TestArithmetic Reasoning and Mathematics K... [Read More]

• ASIN: 1516710568
• ASIN: 1516710568
• ISBN: 1516710568
• Manufacturer: Mometrix Media LLC

SQL in 10 Minutes, Sams Teach Yourself (4th Edition)

Sams Teach Yourself SQL in 10 Minutes, Fourth Edition New full-color code examples help you see how SQL statements are structured Whether you're an application developer, database administrator, web application designer, mobile app developer, or Microsoft Office users, a good working knowledge of SQL is an important part of interacting with databases. And Sams Teach Yourself SQL in 10 Minutes offers the straightforward, practical answers you need to help you do your job. Expert trainer and popular author Ben Forta teaches you just the parts of SQL you need to know–starting ... [Read More]

• ASIN: 0672336073
• UPC: 787721880165
• ASIN: 0672336073
• ISBN: 0672336073
• Brand: Sams Publishing
• Manufacturer: Sams Publishing

Adobe Lightroom 6 Video Book: Training for Photographers

With this video book, you'll learn how to instantly find any picture in your library, fix common photography problems, clean up your images, add pop to boring pictures, retouch portraits, make gorgeous prints, create photo books, and even edit your home videos. Tony goes beyond teaching you how to use Lightroom. Tony shows you why and when to use each feature to create stunning, natural photos. When Lightroom isn t the best tool, Tony suggests better alternatives. Combining the benefits of video training and book learning, this video book gives you over 14 hours of video and dozens of free pre... [Read More]

• ASIN: 0988263491
• UPC: 787721977056
• ASIN: 0988263491
• ISBN: 0988263491
• Brand: Ingramcontent
• Manufacturer: Mason Press

Champion Disc Dog!: The Ultimate Guide to Getting Your Dog Airborne in 18 Days (1)

Take your dog from backyard basics to serious competition with this fully illustrated book and DVD guide to the disc dog sport.Whether you’re a canine agility enthusiast preparing for competition, or simply looking to train your dog in basic retrieval, this book and DVD combination has everything you need! With foolproof instruction from World Champion Disc Dog Competitor Melissa Heeter, you and your dog will build a lasting bond while learning the fundamentals of the Disc Dog sport. Features: • Free instructional training DVD (a $32.95 value) • A thorough introduction to discs and other... [Read More]

• ASIN: 1604332662
• ASIN: 1604332662
• ISBN: 1604332662
• Brand: Cider Mill Press
• Manufacturer: Cider Mill Press

Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice

“Best book ever for marketing your business. And not just for online marketing. This book goes into so much detail and is perfect for any business. How to tell stories to make sales. How to be the EXPERT in your Niche.” ― J. Paterson, Amazon Customer “Jam packed with step by step advice to create a sales webinar, generate more leads, and close high ticket coaching clients. ” ― JulzB, Amazon Customer “This book is incredible for Marketers, Sales people, Entrepreneurs and Online Influencers.” ― Luca Nuñez, Amazon Customer “I lost $$thousands more running ads trying to figure... [Read More]

• ASIN: 1683504585
• ASIN: 1683504585
• ISBN: 9781683504580
• Manufacturer: Morgan James Publishing

Powered Paragliding Bible 5

The Powered Paragliding Bible 5th Edition builds on Paramotoring's most popular training manual and reference guide. Building on the previous successful four editions, you will learn about new techniques, enjoy improved color illustrations and enhanced versions of existing ones, which will make the subject come to life in an easy-reading style. The book guides a pilot from the first look at the equipment through first flight and well beyond. Experienced pilots will appreciate the entire section devoted to mastering Powered Paragliding. Jeff has drawn from his experience as multiple time U.S. C... [Read More]

• ASIN: 097709667X
• ASIN: 097709667X
• ISBN: 097709667X
• Manufacturer: Airhead Creations dba Footflyer.com

MCSA 70-410 Cert Guide R2: Installing and Configuring Windows Server 2012 (Cert Guides)

The study guide helps you master all the topics on the MCSA 70-410 exam, including the following: Installing and configuring Windows Server 2012 Configuring storage, shares, and permissions Configuring and monitoring print and document services Configuring Hyper-V and Hyper-V Network Virtualization Configuring IPv4 and IPv6 Addressing Configuring DHCP and DNS Managing and Configuring Active Directory Domain Services Securing Windows Server 2012 MCSA 70-410 Cert Guide: Installing and Configuring Windows Server® 2012 R2 is a best-of-breed exam study guide. Best-selling autho... [Read More]

• ASIN: 0789748800
• ASIN: 0789748800
• ISBN: 0789748800
• Manufacturer: Pearson IT Certification

CompTIA Security+ Study Guide: Exam SY0-501

Some copies of CompTIA Security+ Study Guide: Exam SY0-501 (9781119416876) were printed without discount exam vouchers in the front of the books. If you did not receive a discount exam voucher with your book, please visit http://media.wiley.com/product_ancillary/5X/11194168/DOWNLOAD/CompTIA_Coupon.pdf to download one.Expert preparation covering 100% of Security+ exam SY0-501 objectives CompTIA Security+ Study Guide, Seventh Edition offers invaluable preparation for Exam SY0-501. Written by an expert author team, this book covers 100% of the exam objectives with clear, concise explanation. You'... [Read More]

• ASIN: 1119416876
• ASIN: 1119416876
• ISBN: 1119416876
• Manufacturer: Sybex

CCNA ICND2 Study Guide, Third Edition

Cisco has announced big changes to its certification program. As of February 24, 2020, all current certifications will be retired, and Cisco will begin offering new certification programs. The good news is if you’re working toward any current CCNA certification, keep going. You have until February 24, 2020 to complete your current CCNA. If you already have CCENT/ICND1 certification and would like to earn CCNA, you have until February 23, 2020 to complete your CCNA certification in the current program.  Likewise, if you’re thinking of completing the current CCENT/ICND1, ICND2, or CCNA Rout... [Read More]

• ASIN: 1119290988
• ASIN: 1119290988
• ISBN: 1119290988
• Manufacturer: Sybex

Bikram's Beginning Yoga Class (Second Edtion)

• ASIN: 1585420204
• ASIN: 1585420204
• ISBN: 1585420204
• Brand: Tarcher
• Manufacturer: TarcherPerigee

Official Guide to the TOEFL Test With CD-ROM, 4th Edition (Official Guide to the Toefl Ibt)

The one and only bestselling official guide to the TOEFL, from the makers of the test! Now expanded with a third actual TOEFL exam This Official Guide to the TOEFL Test is the best, most reliable guide to the test that is used around the world to assess foreign applicants to U.S. and Canadian universities for English proficiency. It includes real TOEFL questions for practice, as well as explanations of every section of the test and information on what is expected for every speaking and writing task. You will learn how to construct a good answer and how to integrate speaking, listening, and wr... [Read More]

• ASIN: 0071766588
• ASIN: 0071766588
• ISBN: 0071766588
• Brand: McGraw-Hill Education
• Manufacturer: McGraw-Hill Education

CompTIA Security+ Get Certified Get Ahead: SY0-501 Study Guide

Pass the First Time.The CompTIA Security+ Get Certified Get Ahead SY0-501 Study Guide is an update to the top-selling SY0-201, SY0-301, and SY0-401 study guides, which have helped thousands of readers pass the exam the first time they took it. It covers all of the SY0-501 objectives and includes the same elements readers raved about in the previous two versions. Each of the eleven chapters presents topics in an easy to understand manner and includes real-world examples of security principles in action. The author uses many of the same analogies and explanations he’s honed in the classroom th... [Read More]

• ASIN: B07652KDXM
• ASIN: B07652KDXM

Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video

Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training

• UPC: 262185852

Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook

Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience: An Innovative Strategy by the

• UPC: 771437929

Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience - eBook

This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten

• UPC: 872764429