Client Relationship Management Best Practices - April 2024

The Path Between Us: An Enneagram Journey to Healthy Relationships

Most of us have no idea how others see or process their experiences. And that can make relationships hard, whether with intimate partners, with friends, or in our professional lives. Understanding the motivations and dynamics of these different personality types can be the key that unlocks sometimes mystifying behavior in others―and in ourselves. This book from Suzanne Stabile on the nine Enneagram types and how they behave and experience relationships will guide readers into deeper insights about themselves, their types, and others’ personalities so that they can have healthier, more life... [Read More]

• ASIN: 0830846425
• ASIN: 0830846425
• ISBN: 0830846425
• Brand: InterVarsity Press
• Manufacturer: IVP Books

The Dialectical Behavior Therapy Skills Workbook: Practical DBT Exercises for Learning Mindfulness, Interpersonal Effectiveness, Emotion Regulation & ... (A New Harbinger Self-Help Workbook)

A Clear and Effective Approach to Learning DBT SkillsFirst developed for treating borderline personality disorder, dialectical behavior therapy (DBT) has proven effective as treatment for a range of other mental health problems, especially for those characterized by overwhelming emotions. Research shows that DBT can improve your ability to handle distress without losing control and acting destructively. In order to make use of these techniques, you need to build skills in four key areas-distress tolerance, mindfulness, emotion regulation, and interpersonal effectiveness.The Dialectical Behavio... [Read More]

• ASIN: 1572245131
• ASIN: 1572245131
• ISBN: 1572245131
• Brand: New Harbinger Publications
• Manufacturer: New Harbinger Publications

Rising Strong: How the Ability to Reset Transforms the Way We Live, Love, Parent, and Lead

#1 NEW YORK TIMES BESTSELLER • When we deny our stories, they define us. When we own our stories, we get to write the ending. Don’t miss the hourlong Netflix special Brené Brown: The Call to Courage! Social scientist Brené Brown has ignited a global conversation on courage, vulnerability, shame, and worthiness. Her pioneering work uncovered a profound truth: Vulnerability—the willingness to show up and be seen with no guarantee of outcome—is the only path to more love, belonging, creativity, and joy. But living a brave life is not always easy: We are, inevitably, going to stumble... [Read More]

• ASIN: 081298580X
• ASIN: 081298580X
• ISBN: 081298580X
• Brand: Bren Brown
• Manufacturer: Random House Trade Paperbacks

Radical Acceptance: Embracing Your Life With the Heart of a Buddha

For many of us, feelings of deficiency are right around the corner. It doesn’t take much--just hearing of someone else’s accomplishments, being criticized, getting into an argument, making a mistake at work--to make us feel that we are not okay. Beginning to understand how our lives have become ensnared in this trance of unworthiness is our first step toward reconnecting with who we really are and what it means to live fully. —from Radical Acceptance “Believing that something is wrong with us is a deep and tenacious suffering,” says Tara Brach at the start of this illuminating book.... [Read More]

• ASIN: 0553380990
• ASIN: 0553380990
• ISBN: 0553380990
• Brand: Bantam
• Manufacturer: Bantam

Hold Me Tight: Seven Conversations for a Lifetime of Love

• ASIN: B0011UGLQK
• ASIN: B0011UGLQK
• Manufacturer: Little, Brown and Company

The Trigger Point Therapy Workbook: Your Self-Treatment Guide for Pain Relief (A New Harbinger Self-Help Workbook)

Trigger point therapy is one of the fastest-growing and most effective pain therapies in the world. Medical doctors, chiropractors, physical therapists, and massage therapists are all beginning to use this technique to relieve patients’ formerly undiagnosable muscle and joint pain, both conditions that studies have shown to be the cause of nearly 25 percent of all doctor visits. This book addresses the problem of myofascial trigger points—tiny contraction knots that develop in a muscle when it is injured or overworked. Restricted circulation and lack of oxygen in these points cause referr... [Read More]

• ASIN: 1608824942
• ASIN: 1608824942
• ISBN: 1608824942
• Brand: New Harbinger Publications
• Manufacturer: New Harbinger Publications

Waking the Tiger: Healing Trauma

Nature's Lessons in Healing Trauma...Waking the Tiger offers a new and hopeful vision of trauma. It views the human animal as a unique being, endowed with an instinctual capacity. It asks and answers an intriguing question: why are animals in the wild, though threatened routinely, rarely traumatized? By understanding the dynamics that make wild animals virtually immune to traumatic symptoms, the mystery of human trauma is revealed.Waking the Tiger normalizes the symptoms of trauma and the steps needed to heal them. People are often traumatized by seemingly ordinary experiences. The reader is t... [Read More]

• ASIN: 155643233X
• ASIN: 155643233X
• ISBN: 155643233X
• Brand: Peter A Levine
• Manufacturer: North Atlantic Books

Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead

The #1 New York Times bestseller. 1 million copies sold!Don’t miss the hourlong Netflix special Brené Brown: The Call to Courage!From thought leader Brené Brown, a transformative new vision for the way we lead, love, work, parent, and educate that teaches us the power of vulnerability.  “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; . . . who at the best ... [Read More]

• ASIN: 1592407331
• ASIN: 1592407331
• ISBN: 1592407331
• Brand: Gotham Books
• Manufacturer: Avery

Your Money or Your Life: 9 Steps to Transforming Your Relationship with Money and Achieving Financial Independence: Fully Revised and Updated for 2018

A fully revised edition of one of the most influential books ever written on personal finance with more than a million copies sold “The best book on money. Period.” –Grant Sabatier, founder of “Millennial Money,” on CNBC Make It"This is a wonderful book. It can really change your life." -Oprah For more than twenty-five years, Your Money or Your Life has been considered the go-to book for taking back your life by changing your relationship with money. Hundreds of thousands of people have followed this nine-step program, learning to live more deliberately and meaningfully with V... [Read More]

• ASIN: B0052MD8VO
• ASIN: B0052MD8VO
• Brand: Unknown
• Manufacturer: Penguin Books

Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice

“Best book ever for marketing your business. And not just for online marketing. This book goes into so much detail and is perfect for any business. How to tell stories to make sales. How to be the EXPERT in your Niche.” ― J. Paterson, Amazon Customer “Jam packed with step by step advice to create a sales webinar, generate more leads, and close high ticket coaching clients. ” ― JulzB, Amazon Customer “This book is incredible for Marketers, Sales people, Entrepreneurs and Online Influencers.” ― Luca Nuñez, Amazon Customer “I lost $$thousands more running ads trying to figure... [Read More]

• ASIN: 1683504585
• ASIN: 1683504585
• ISBN: 9781683504580
• Manufacturer: Morgan James Publishing

The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism

What if charisma could be taught?The charisma myth is the idea that charisma is a fundamental, inborn quality—you either have it (Bill Clinton, Steve Jobs, Oprah) or you don’t. But that’s simply not true, as Olivia Fox Cabane reveals. Charismatic behaviors can be learned and perfected by anyone.Drawing on techniques she originally developed for Harvard and MIT, Cabane breaks charisma down into its components. Becoming more charismatic doesn’t mean transforming your fundamental personality. It’s about adopting a series of specific practices that fit in with the personality you already... [Read More]

• ASIN: 1591845947
• ASIN: 1591845947
• ISBN: 1591845947
• Brand: Olivia Fox Cabane
• Manufacturer: Portfolio

Anger Management Workbook for Men: Take Control of Your Anger and Master Your Emotions

“Aaron’s experience treating anger is second to none.”– Dr. Nathan R. Hydes, PhD; US Navy PsychologistA Modern, No-nonsense Anger Management Workbook Written Specifically for MenAre you ready to take control of your anger? Clinical Therapist Aaron Karmin teaches you the skills to manage your anger without aggression and build up your self-confidence, self-control and self-respect.The Anger Management Workbook for Men goes beyond why men get angry and helps you get to the root of your anger by including:Invaluable information and assessments to help evaluate your angerConcrete exampl... [Read More]

• ASIN: 1623157307
• ASIN: 1623157307
• ISBN: 1623157307
• Manufacturer: Althea Press

Don't Let Your Emotions Run Your Life for Teens: Dialectical Behavior Therapy Skills for Helping You Manage Mood Swings, Control Angry Outbursts, and ... with Others (Instant Help Book for Teens)

Let's face it: life gives you plenty of reasons to get angry, sad, scared, and frustrated-and those feelings are okay. But sometimes it can feel like your emotions are taking over, spinning out of control with a mind of their own. To make matters worse, these overwhelming emotions might be interfering with school, causing trouble in your relationships, and preventing you from living a happier life. Don't Let Your Emotions Run Your Life for Teens is a workbook that can help. In this book, you'll find new ways of managing your feelings so that you'll be ready to handle anything life sends your ... [Read More]

• ASIN: 1572248831
• ASIN: 1572248831
• ISBN: 1572248831
• Brand: New Harbinger Publications
• Manufacturer: Instant Help

Way of the Wolf: Straight Line Selling: Master the Art of Persuasion, Influence, and Success

Jordan Belfort—immortalized by Leonardo DiCaprio in the hit movie The Wolf of Wall Street—reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star.For the first time ever, Jordan Belfort opens his playbook and gives you access to his exclusive step-by-step system—the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now this revolutionary program was only available through Jordan’s $1,997 online training. Now, in Way of the Wolf, Belfort is ready to unleash the power of persu... [Read More]

• ASIN: B01MG7ETBM
• ASIN: B01MG7ETBM
• Manufacturer: Gallery Books

Reinventing Your Life: The Breakthrough Program to End Negative Behavior and Feel Great Again

Learn how to end the self-destructive behaviors that stop you from living your best life with this breakthrough program.Do you...• Put the needs of others above your own?• Start to panic when someone you love leaves—or threatens to?• Often feel anxious about natural disasters, losing all your money, or getting seriously ill?• Find that no matter how successful you are, you still feel unhappy, unfulfilled, or undeserving?Unsatisfactory relationships, irrational lack of self-esteem, feelings of being unfulfilled—these are all problems that can be solved by changing the types of me... [Read More]

• ASIN: 0452272041
• ASIN: 0452272041
• ISBN: 0452272041
• Brand: Unknown
• Manufacturer: Plume

Get Better : 15 Proven Practices to Build Effective Relationships at Work

The chief people officer at FranklinCovey outlines anecdotal and practical recommendations for how organizations of any size or type can create a competitive advantage by building effective

• UPC: 56043646

A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide-Sixth Edition / Agile Practice Guide Bundle (BRAZILIAN PORTUGUESE)

To support the broadening spectrum of project delivery approaches, PMI is offering A Guide to the Project Management Body of Knowledge (PMBOK(R) Guide) - Sixth Edition as a bundle with its latest, the Agile Practice

• UPC: 764752017

Project Portfolio Management in Theory and Practice : Thirty Case Studies from Around the World

9781498769242

• UPC: 51795913

Evidence Based Coaching Handbook : Putting Best Practices to Work for Your Clients

Evidence Based Coaching Handbook: Putting Best Practices to Work for Your

• UPC: 4658219

Relationship Rx : Insights and Practices to Overcome Chronic Fighting and Return to Love

With Relationship Rx, renowned psychotherapist and relationship expert Stan Tatkin, PsyD, MFT, offers couples in crisis a prescription for understanding the deeper issues underlying their conflicts. Drawing from his Psychobiological Approach to Couple Therapy(R) (PACT),

• UPC: 56072954

Web Content Management : Systems, Features, and Best Practices

"Looking to select a web content management system (CMS), but confused about the promises, terminology, and buzzwords? Do you want to understand content management without having to dive into the underlying programming? This book provides

• UPC: 44979023

Best Practices: Time Management - eBook

There are only twenty-four hours in a day, but you can make them count. Time Management, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Set and prioritize goals, objectives,

• UPC: 449836318

Project Management Essentials : A Quick and Easy Guide to the Most Important Concepts and Best Practices for Managing Your Projects Right

If you're new to project management or need to refresh your knowledge, Project Management Essentials, Third Edition is the quickest and easiest way to learn how to manage projects successfully. The concepts presented are not

• UPC: 22897612

Best Practices: Difficult People : Working Effectively with Prickly Bosses, Coworkers, and Clients

Every office has someone who's no fun to be around. But getting along with that person--and managing them effectively--can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on

• UPC: 25692327

What Clients Really Want (and the S**t That Drives Them Crazy) : The Essential Insider's Guide for Advertising Agencies on How Account Management Can Create Great Client/Agency Relationships

What Clients Really Want (And The S**t That Drives Them Crazy) is the essential insider's guide for advertising agencies on how account management can create great client/agency relationships. The first book on client/agency relationships to

• UPC: 53428992