Service Desk Best Practices - April 2024

Diagnostic and Statistical Manual of Mental Disorders, 5th Edition: DSM-5

This new edition of Diagnostic and Statistical Manual of Mental Disorders (DSM-5), used by clinicians and researchers to diagnose and classify mental disorders, is the product of more than 10 years of effort by hundreds of international experts in all aspects of mental health. Their dedication and hard work have yielded an authoritative volume that defines and classifies mental disorders in order to improve diagnoses, treatment, and research. The criteria are concise and explicit, intended to facilitate an objective assessment of symptom presentations in a variety of clinical settings—inpati... [Read More]

• ASIN: 0890425558
• UPC: 110743488734
• ASIN: 0890425558
• ISBN: 0890425558
• Brand: APP
• Manufacturer: American Psychiatric Publishing

The Art of Startup Fundraising: Pitching Investors, Negotiating the Deal, and Everything Else Entrepreneurs Need to Know

Startup money is moving online, and this guide shows you how it works. The Art of Startup Fundraising takes a fresh look at raising money for startups, with a focus on the changing face of startup finance. New regulations are making the old go-to advice less relevant, as startup money is increasingly moving online. These new waters are all but uncharted—and founders need an accessible guide. This book helps you navigate the online world of startup fundraising with easy-to-follow explanations and expert perspective on the new digital world of finance. You'll find tips and tricks on raising mo... [Read More]

• ASIN: B01DQ3GY3Y
• ASIN: B01DQ3GY3Y
• Manufacturer: Wiley

Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems

A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terr... [Read More]

• ASIN: 1118585313
• ASIN: 1118585313
• ISBN: 1118585313
• Brand: Brand: Wiley
• Manufacturer: Wiley

Call Bells, Customer Service Bell, Desk Bell, 3.3 inches Diameter with Pleasant Sound Effect, Durable and Anti-Rust Bellhop Bell for Call Customer Service, Restaurant Games,Hotel Bell, Dinner Bell

VICNOVA new release Call Bell will be an excellent choice to meet your different need. It can used as service bell to call the waiter, call bell for the elderly or people whi are bed ridden to ask for help, desk bell of counter, children to play games, or training pets. Our call bell is completely made of steel, so it is durable. Chrome coated with mirror effect surface make it beautiful looking and rust free. Specification: Color: Silver&Black Bell Weight: 100g/0.22 lb Bell Size: 3.3inch x 2.3inch Material: Stainless Steel

• ASIN: B07P2J6R1M
• UPC: 673169996592
• ASIN: B07P2J6R1M
• Brand: VICNOVA
• Manufacturer: VICNOVA

Customer Experience 365: Daily Advice For Better Customer Service

Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis. Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.

• ASIN: 1508651159
• ASIN: 1508651159
• ISBN: 1508651159
• Manufacturer: CreateSpace Independent Publishing Platform

Deskbound: Standing Up to a Sitting World

You'd better stand up for this bit of news.Sitting can wreak havoc on your health, and not just in the form of minor aches and pains. Recent studies show that too much sitting contributes to a host of diseases—from obesity and diabetes to cancer and depression. The typical seated office worker suffers from more musculoskeletal injuries than those workers who do daily manual labor. It turns out that sitting is as much an occupational risk as is lifting heavy weights on the job. The facts are in: sitting literally shortens your life. Your chair is your enemy, and it is murdering your body.In t... [Read More]

• ASIN: B01E1HDJ64
• ASIN: B01E1HDJ64
• Manufacturer: Victory Belt Publishing

Paralegal Desk Reference 1E (PARALEGAL'S DESK REFERENCE)

Provides advice on handling cases, interviewing, police reports, working with specialists, investigation and research, locating people, and other skills necessary for paralegals.

• ASIN: 0671847155
• ASIN: 0671847155
• ISBN: 0671847155
• Brand: Brand: Arco
• Manufacturer: Arco

Availability Guidelines for the Service Desk Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

The Toolkit contains the following practical and powerful enablers with new and updated Availability Guidelines for the Service Desk specific requirements:Step 1 get your bearings resources: The quick edition of the Availability Guidelines for the Service Desk Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders, plus an example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation. Step 2 set concrete goals resources: Featuring 680 new and updated case-based questions, organized into seven core ... [Read More]

• ASIN: B079ZP6JPY
• UPC: 074528569011
• ASIN: B079ZP6JPY
• Brand: The Art of Service
• Manufacturer: The Art of Service

Best Practices in Access Services

Access Services departments in libraries have become highly complex organizations responsible for a broad range of functions, often including circulation, reserves, interlibrary lending and borrowing, document delivery, stacks maintenance, building security, photocopying, and providing general patron assistance. This book offers effective solutions to familiar problems, fresh ideas for responding to patron needs, and informed speculation on new trends and issues facing access services departments. This book was originally published as a special issue of the Journal of Access Services.

• ASIN: 0789038528
• ASIN: 0789038528
• ISBN: 0789038528
• Brand: Brand: Routledge
• Manufacturer: Routledge

Modern PHP: New Features and Good Practices

PHP is experiencing a renaissance, though it may be difficult to tell with all of the outdated PHP tutorials online. With this practical guide, you’ll learn how PHP has become a full-featured, mature language with object-orientation, namespaces, and a growing collection of reusable component libraries.Author Josh Lockhart—creator of PHP The Right Way, a popular initiative to encourage PHP best practices—reveals these new language features in action. You’ll learn best practices for application architecture and planning, databases, security, testing, debugging, and deployment. If you hav... [Read More]

• ASIN: B00TKVLL26
• ASIN: B00TKVLL26
• Manufacturer: O'Reilly Media

Best Practices for Desktop Publishing

• ASIN: B006ZJHIQ4
• ASIN: B006ZJHIQ4
• Manufacturer: Peachpit Press

MROCO 2 Count Big Call Bells 3.38 Inch Diameter, Service Bell, Desk Bell with Metal Anti-Rust Construction for Call Customer Service, Restaurant Games,Hotel Bell, Dinner Bell and Teacher Bell

Features: - Stainless Steel, Chrome Finish and Prevent Rust. - Durable and Portable. - Corrosion Resistance, Protect your table and Safe to use. - Loud, Clear and Comfortable Sound. - You can hear the sound in the distance. - Reduced Power, Only need one finger or palm to make it ring. - Easy to use and clean. - Purpose: Everybody. - Place: Hotels, Schools, Restaurants, Reception Areas, Hospitals, Warehouses, Stores. - Content: 2 Call Bells. - Lifetime warranty. Specification: Name: MROCO Stainless Steel Call Bells. Material: stainless steel, chrome. Product Size: 3.3 Inch x 2.3... [Read More]

• ASIN: B07816SJSB
• UPC: 678279756050
• ASIN: B07816SJSB
• Brand: MROCO
• Size: 3.35 INCH
• Manufacturer: MROCO

The Product Manager's Survival Guide: Everything You Need to Know to Succeed as a Product Manager

FORGE A POWERFUL STRATEGY TO BECOME A PRODUCT MANAGER WHO DELIVERS RESULTS The world of business is moving at breakneck speed. More is being demanded of everyone--with fewer resources than ever. In no profession is this more apparent than Product Management. Written by one of today's leading Product Management thought-leaders, Steven Haines, The Product Manager's Survival Guide provides best practices, practical on-the-job advice, and a step-by-step blueprint for succeeding in Product Management. Whatever your level of experience--whether you're a novice product manager or seasoned Product Man... [Read More]

• ASIN: B00C4BDRCG
• ASIN: B00C4BDRCG
• Manufacturer: McGraw-Hill Education

Hands-On Design Patterns with Swift: Master Swift best practices to build modular applications for mobile, desktop, and server platforms

From learning about the most sought-after design patterns to a comprehensive coverage of architectural patterns and code testing, this book is all you need to write clean, reusable codeKey Features Write clean, reusable and maintainable code, and make the most of the latest Swift version. Analyze case studies of some of the popular open source projects and give your workflow a huge boost Choose patterns such as MVP, MVC, and MVVM depending on the application being builtBook DescriptionSwift keeps gaining traction not only amongst Apple developers but also as a server-side language. This book d... [Read More]

• ASIN: B07KW5N8M6
• ASIN: B07KW5N8M6
• Manufacturer: Packt Publishing

Every Single Day: Daily Habits to Create Unstoppable Success, Achieve Goals Faster, and Unleash Your Extraordinary Potential (Repossible Book 1)

Brendan Burchard said, "You need, more than anything else, daily momentum. It's the secret of all life happiness." "Secret of all life happiness?" Whoa. Sounds pretty good to me. Just a little "daily momentum"? No problem, right? But what if you're stuck? Maybe you've been trying to break through but just can't seem to get ahead. Every day seems like groundhog day: the same disappointment as yesterday. Or worse: one step forward and two steps back. Ugh. In his new book, "Every Single Day," Bradley Charbonneau offers a simple prescription for building daily momentum that leads to true and, if y... [Read More]

• ASIN: B0742MQY3N
• ASIN: B0742MQY3N

Measuring Occupational Performance : Supporting Best Practice in Occupational Therapy

Health Related Professions

• UPC: 52702813

Transform and Grow Your Help Desk into a Service Desk within Service Operation: Service Desk, Help Desk Best Practice within Service Operation - eBook

The primary goal of the Service Desk is to support the agreed IT service provision by ensuring the accessibility and availability of the IT-organization and by performing various supporting activities. Other objectives include: - To

• UPC: 978954011

Best Practices for Desktop Publishing - eBook

Best Practices for Desktop Publishing: A guide for working with InDesign, QuarkXPress, and other page-layout programs Why do some documents look better, more readable, more professional than others? Because some people know the small (and not

• UPC: 279467172

The Million-Dollar Financial Advisor Team : Best Practices from Top Performing Teams

David Mullen, Jr., whose financial advisor program at Merrill Lynch had a success rate twice the industry average, shows advisors how to effectively offer wealth and financial management services under one roof to better service

• UPC: 829055553

Interlibrary Loan and Document Delivery : Best Practices for Operating and Managing Interlibrary Loan Services in All Libraries

9780789031297

• UPC: 4240929

Best Practices in Access Services - eBook

Access Services departments in libraries have become highly complex organizations responsible for a broad range of functions, often including circulation, reserves, interlibrary lending and borrowing, document delivery, stacks maintenance, building security, photocopying, and providing general

• UPC: 689935909

irs Best Practice in HR Handbook - eBook

This handbook provides HR professionals with a comprehensive desktop reference guide to best practice.It draws on new and exciting IRS research, surveys and case studies and has been written in a practical way making full

• UPC: 885106929

Towards Best Practice in the Archetype Development Process - eBook

The Archetype Development Process (ADP) is a technique where clinicians participate in order to define the structure of composite clinical concepts as they are used in an EHR system and the relationships between them.  This

• UPC: 532279259

Transforming Practice Through Clinical Education, Professional Supervision and Mentoring

Transforming Practice through Clinical Education, Professional Supervision and

• UPC: 53330608
• Rating: 4.0

Beyond Best Practice : How Mental Health Services Can Be Better

9780367175139

• UPC: 669744877