Buying this book, you will be granted access to the 7STEPUX App as well!If you want to get started with UX or extend your product design skills, this book has it all for you. SEVEN STEP UX is a business-savvy, hands-on process for devising a great product idea, including planning, applying UX research, creating the design and testing.In this book, we will:- Understand the basics of UX and see how it is essential for business- Learn how to plan a product (let it be a website or app).- How to apply UX research to validate your ideas and create better products (all methods are hands-on and step-b... [Read More]
This comprehensive reference provides a thorough and critical presentation of 100 research methods, synthesis/analysis techniques, and research deliverables for human centered design, delivered in a concise and accessible format perfect for designers, educators, and students. Universal Methods of Design serves as an invaluable compendium of methods that can be easily referenced and used by cross-disciplinary teams in nearly any design project. Methods and techniques are organized alphabetically for ongoing, quick reference. Each method is presented in a two-page format. The left-hand page... [Read More]
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that determine whether customers will be receptive to your digital innovations. Bottlenecks: Aligning UX Design with User Psychology fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucia... [Read More]
Blend the art of innovation with the rigor of engineering Great technology alone is rarely sufficient to ensure a product’s success. Scenario-Focused Engineering is a customer-centric, iterative approach used to design and deliver the seamless experiences and emotional engagement customers demand in new products. In this book, you’ll discover the proven practices and lessons learned from real-world implementations of this approach, including why delight matters, what it means to be customer-focused, and how to iterate effectively using the Fast Feedback Cycle. In an engineering enviro... [Read More]
People make use of software applications in their activities, applying them as tools in carrying out tasks. That this use should be good for people--easy, effective, efficient, and enjoyable--is a principal goal of design. In this book, we present the notion of Conceptual Models, and argue that Conceptual Models are core to achieving good design. From years of helping companies create software applications, we have come to believe that building applications without Conceptual Models is just asking for designs that will be confusing and difficult to learn, remember, and use. We show how Concep... [Read More]
The highly competitive and globalized software market is creating pressure on software companies. Given the current boundary conditions, it is critical to continuously increase time-to-market and reduce development costs. In parallel, driven by private life experiences with mobile computing devices, the World Wide Web and software-based services, peoples’ general expectations with regards to software are growing. They expect software that is simple and joyful to use. In the light of the changes that have taken place in recent years, software companies need to fundamentally reconsider the way... [Read More]
Every designer has had to justify designs to non-designers, yet most lack the ability to explain themselves in a way that is compelling and fosters agreement. The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person often wins. This practical book provides principles, tactics, and actionable methods for talking about designs with executives, managers, developers, marketers, and other stakeholders who have influence over the project with the goal of winning them over and creating the best user experience.
Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it.Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI desi... [Read More]
Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team an... [Read More]
Initially developed by the aviation industry, RCM is rapidly becoming fundamental to the practice of maintenance management and is now in use at hundreds of industrial and service organizations around the world. This book provides an authoritative and practical explanation of what RCM is and how it can be applied. It is of vital importance to anyone concerned with productivity, quality, safety, and environmental integrity. Written by an expert in the field who has helped users apply RCM and its more modern derivative, RCM2, at more than 600 sites in 32 countries. The second edition includes mo... [Read More]
This four volume set provides the complete proceedings of the 10th International Conference on Human-Computer Interaction held June, 2003 in Crete, Greece. A total of 2,986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation at the conference. The papers address the latest research and development efforts, as well as highlight the human aspects of design and use of computing systems. Those accepted for presentation thoroughly cover the entire field of human-computer interaction, including the cognitive, soc... [Read More]
The Toolkit contains the following practical and powerful enablers with new and updated User-centered design specific requirements:Step 1 get your bearings resources: The quick edition of the User-centered design Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders, plus an example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation. Step 2 set concrete goals resources: Featuring 670 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment wi... [Read More]
After-sales service: We offer an unconditional exchange/return/refund within 60 days with original packaging and 1-year replacement guarantee with any quality problem. Friendly Reminder: Do not use for free diving or intensive swimming. Do not snorkel alone. Always have a companion. Do not snorkel in high waves or rapid currents. Practice in a shallow area of the beach or in a pool. Not suitable for children under 36 months due to small parts may cause a CHOKING HAZARD. Children need to be supervised by parents during using. Size Selection: Measure from the bridge of your nose to your chin: ... [Read More]
The book that launched a school improvement movement offers research-based recommendations drawn from the best practices found in schools nationwide for continuously improving school performance. Coming from the perspectives of both a distinguished dean of
Shows how Jesuits have successfully grappled with the same challenges that test great companies today with an emphasis on their adopted values: self-awareness, ingenuity, love, and heroism.
A lot has changed since the first edition of Myths and Realities, yet the trends in education are as undeniable as they were then: English language learners (ELLs) constitute the fastest growing population in U.S.
This practical and provocative guide provides the strategies and tactics used by organizations committed to implementing diversity from the top down. Focusing on the necessity for a strategic change initiative, Loden discusses: how to position
"This book explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it
Help future teachers create the best programs for young children ages three through eight Developmentally Appropriate Curriculum: Best Practices in Early Childhood Education is an all-in-one guide that brings together everything pre-service teachers need to
Ensure students demonstrate more than a year's worth of learning during a school year Renowned literacy experts Douglas Fisher and Nancy Frey work with John Hattie to apply his 15 years of research, identifying instructional
If you want to discover how to close sales using the absolute best practice (one that's non-pushy, flexible, natural & easy to learn) then read this book.Author James Muir shares unique insights on how 'closing
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