The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations. This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of ... [Read More]
Learn the Secrets Needed to Master PowerPoint for TrainingAs a successful facilitator, you know the importance of the resources in your professional toolkit. How you engage your audience and improve learning can be affected by how well you use them. But mastery of PowerPoint evades many. Feedback on presentations can range from “What was the point?” to “That changed my life.” Most, though, fall closer to the former. If you are looking for a guide to the PowerPoint practices that will push your presentations into the latter category, look no further.A Trainer's Guide to PowerPoint: Bes... [Read More]
Shows how Jesuits have successfully grappled with the same challenges that test great companies today with an emphasis on their adopted values: self-awareness, ingenuity, love, and heroism.
Guidance for ITAM provides a direction in a concise, clear, user friendly and understandable way for all the ITAM audiences (newbie's, intermediates, experts). This book is not just for ITAM process consultants or management folks
The Practical, Comprehensive Guide to Applying Cybersecurity Best Practices and Standards in Real Environments In Effective Cybersecurity, William Stallings introduces the technology, operational procedures, and management practices needed for successful cybersecurity. Stallings makes extensive use
"Looking to select a web content management system (CMS), but confused about the promises, terminology, and buzzwords? Do you want to understand content management without having to dive into the underlying programming? This book provides
The property management guide that provides the best practical and legal compliance advice for the millions of small-time landlords who own a single-family home, condo, or small (less than four) multi-unit property. Companion to Every
Discover the outbound sales process that, in just a few years, helped add $100 million in recurring revenue to Salesforce.com, almost doubling their enterprise growth...with zero cold calls. This is NOT just another book about
With platforms designed for rapid adaptation and failure recovery such as Amazon Web Services, cloud computing is more like programming than traditional system administration. Tools for automatic scaling and instance replacement allow even small DevOps
Despite the increase of high-profile hacks, record-breaking data leaks, and ransomware attacks, many organizations don't have the budget to establish or outsource an information security (InfoSec) program, forcing them to learn on the job. For
Communication problems in new virtual communities with limited face-to-face contact have resulted in a high failure rate in terms of usability and adoption. The purpose of this case study was to explore the communication processes
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